Why Do I Still Need to Perform MFA During Login After Unbinding the Virtual MFA Device?

Symptom

You have unbound or removed the virtual MFA device, but you still need to verify your identity through MFA when logging to the cloud platform.

Possible Causes

Although the virtual MFA device has been unbound or removed, the login protection is still enabled. Login verification is still required.

Solutions

• When logging in to the management console, bind a virtual MFA device again and use it to verify your identity.

  Click Bind Virtual MFA Device in the Login Verification dialog box. For details, see How Do I Bind a Virtual MFA Device?.

  

• If you are an IAM user, request the administrator to change your login verification mode to mobile number or email address, and then log in again.

  If you are an administrator, log in to the IAM console, click the username to go to the user details page, and change the login verification mode on the Security Settings tab.