Help Center/ Billing Center/ FAQs/ Orders/ What Should I Do If Some Resources in a Cloud Service Order Fail to Be Provisioned?

Updated on 2024-08-26 GMT+08:00

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What Should I Do If Some Resources in a Cloud Service Order Fail to Be Provisioned?

If any resources fail to be provisioned in a cloud service order, the resources will be automatically unsubscribed from. If you paid your order online, Huawei Cloud will return the money to the account you used to pay for the order 7 days after the service provisioning attempt failed. You can go to the order details page to view the refund.

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As shown in the preceding figure, you can click the order number to view the refund details.

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To solve the provisioning failure, you can submit a service ticket. For details, see Submitting a Service Ticket.

Parent topic: Orders

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