Help Center/ Content Delivery Network/ FAQs/ Cache Purge and Prefetch/ Why Does a Prefetch Task Remain in the Being Processed Status for a Long Time?
Updated on 2024-08-15 GMT+08:00

Why Does a Prefetch Task Remain in the Being Processed Status for a Long Time?

Possible causes:

  • The task was submitted during a peak hour, so it is still in the queue.
  • You are prefetching a large number of files. Prefetch will pull content from the origin server so prefetching a large number of files may consume all of the bandwidth available for your origin server. You are advised to:
    • Prefetch files batches.
    • Prefetch files during off-peak hours, for example, at night.
    • Increase your origin server bandwidth.
  • The task has been completed but the status is not refreshed on the console. Refresh the console page and check again.