Help Center/ Content Delivery Network/ FAQs/ Troubleshooting/ Why Is My Acceleration Domain Name Inaccessible Outside the Chinese Mainland?
Updated on 2024-08-15 GMT+08:00

Why Is My Acceleration Domain Name Inaccessible Outside the Chinese Mainland?

You may have only enabled CDN for the Chinese mainland.

  • If the service area of your domain name is Chinese mainland, all client requests are scheduled to PoPs in Chinese mainland. In this case, when users outside the Chinese mainland access the domain name, due to cross-border network conditions, the acceleration will not be as noticeable as it is for access from within the Chinese mainland. In the worst-case scenario, your domain name may become inaccessible.
  • To solve this problem, you can add an acceleration domain name whose service area is Outside Chinese mainland or Global on the console.