Help Center/ Partner Center/ FAQs/ Cloud Solution Providers/ Discounts and Coupons/ Why Is My Cash Coupon Quota Missing? How Do I Use the New Cash Coupons?

Updated on 2022-09-27 GMT+08:00

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Why Is My Cash Coupon Quota Missing? How Do I Use the New Cash Coupons?

From January 1, 2021 (April 1, 2021 for solution partners from Asia-Pacific regions), the coupons will be centrally deducted when the bills of the solution partners are generated, and the partners cannot issue cash coupons to their customers anymore. For details about how to use cash coupons, see Usage Rules.

Partner's remaining cash coupon quota and cash coupons of partner's reseller customers will be converted into partner's cash coupons. The conversion occurs after the partner bill of the current month is generated.

To see the cash coupons after a conversion, choose Financial Information > Cash Coupons in the Partner Center. If you want to view historical quota and usage records of cash coupons, click the cash coupon quota history on the Financial Information > Cash Coupons page in the Partner Center.

Parent topic: Discounts and Coupons

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