Help Center/ Customer Engagement Center/ API Reference/ CC-Gateway Configuration Interface Reference/ Voice Recognition Result Subscription Interfaces

Updated on 2025-12-04 GMT+08:00

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Voice Recognition Result Subscription Interfaces

Before invoking a voice recognition result subscription interface, you need to perform the following operations:

Contact the system administrator to enable the intelligent agent feature for the tenant space. Sign in to the AICC as a tenant administrator and enable the Intelligent Recognition feature on the > Call Center Configuration > Basic Information page.
Set IF_SUB_CONFIGURE to ON in the /home/elpis/tomcat/webapps/agentgateway/WEB-INF/config/basic.properties file on all CC-Gateway servers.

Parent topic: CC-Gateway Configuration Interface Reference

Previous topic: C5 Intelligent Auxiliary Interface Authentication

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