Updated on 2023-12-19 GMT+08:00

Notifying the Transfer Success Result

  • Identifier

    AgentEvent_SuccTransResult

  • Function

    In the audio/video call or text transfer scenario, when an agent successfully invokes the transfer interface to transfer a call, the agent receives this event, indicating whether the call is successfully transferred.

  • Additional information

    callId indicates the unique ID of the call.

    result indicates the success transfer result. The value 0 indicates success and other values indicate failure.

  • Example

    {"message":"","retcode":"0","event":{"eventType":"AgentEvent_SuccTransResult","workNo":"20011","content":{"result":1,"callId":"1477467960-16777237"}}}