Notifying the Transfer Success Result
- Identifier
- Function
In the audio/video call or text transfer scenario, when an agent successfully invokes the transfer interface to transfer a call, the agent receives this event, indicating whether the call is successfully transferred.
- Additional information
callId indicates the unique ID of the call.
result indicates the success transfer result. The value 0 indicates success and other values indicate failure.
- Example
{"message":"","retcode":"0","event":{"eventType":"AgentEvent_SuccTransResult","workNo":"20011","content":{"result":1,"callId":"1477467960-16777237"}}}
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
For any further questions, feel free to contact us through the chatbot.
Chatbot