Help Center/ Cognitive Engagement Center/ User Guide/ Agent Guide/ Performing Other Agent Operations/ Setting the Fixed-Line Phone Number or Mobile Number

Updated on 2023-09-20 GMT+08:00

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Setting the Fixed-Line Phone Number or Mobile Number

Prerequisites

The agent must have the Modifying Agent Fixed-Line Phone Number operation permission.

Procedure

Choose Configuration Center > System Management > Agent Information.
Click Edit.

Set Fixed-Line/Mobile Number. The value can contain a maximum of 24 digits.
Click Submit.

Parent topic: Performing Other Agent Operations

Previous topic: Creating Harassment Records

Next topic: Editing Customer Information

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