Help Center/
Cognitive Engagement Center/
User Guide/
Inspector Guide/
Performing Agent Monitoring and Inspections/
Report Query
Updated on 2025-01-23 GMT+08:00
Report Query
![](https://support.huaweicloud.com/intl/en-us/usermanual-cec/public_sys-resources/note_3.0-en-us.png)
The exported data contains personal data. Exercise caution when processing the exported data to prevent personal data leakage and abuse.
- VDN Traffic Report
- VDN Traffic Report by Access Code
- IVR Traffic Report
- IVR Traffic Report by Access Code
- Skill Queue Traffic Report
- Skill Queue Traffic Report by Access Code
- Traffic Summary Report
- Agent Traffic Report
- Agent Outbound Call Report
- Agent Operation Report
- Abandoned Call in Ringing Report
- Interval-based VDN Traffic Report
- IVR Outbound Call Report
- System Performance Report
- Agent Timesheet Report
Parent topic: Performing Agent Monitoring and Inspections
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot