Help Center/ Partner Center/ User Guide/ Distribution Partner Program/ Resellers/ Customers/ Customer Expenditures/ Querying Expenditure Summary
Updated on 2024-12-04 GMT+08:00
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Querying Expenditure Summary

You can view and export customer expenditure details.

Precautions

  • The expenditure summary data of the current day can only be queried after 24:00 of the following day. The actual expenditures are subject to expenditure details.
  • Customer expenditures are counted from the second day following the assignment of a customer to an account manager.
  • You can view expenditures of both your reseller and referral customers. Customers expenditure data cannot be used as the basis for partners' settlement, repayment, and invoicing.
  • The customer expenditure data can be traced back to a maximum of 18 months ago.

Procedure

  1. Sign in to Huawei Cloud as a partner.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. In the top navigation, select Sales > Customers > Customer Expenditure.
  4. Click the Expenditure Summary tab.
  5. Set search options to filter expenditure summary.

    Search options include Customer Name, Spent On, Account Manager, and Association Type.
    • View total expenditure amount and refund amount.

      Click the eye icon next to a header to show or hide the complete content in the column. The content is hidden by default. For example, you can click the eye icon next to Customer to show or hide the complete content of customer names.

    • View expenditure and refund data of each customer
      • Expenditures

        Click the Customer Expenditures tab to view expenditure data of each customer.

      • Refunds

        Click the Refunds tab to view refund data of each customer.

  6. Export expenditure summary.

    • Export customer expenditures.

      Click Export > Export Customer Bills. Set the search options and click OK. When the export is complete, a message is displayed indicating that the export task has been created.

      When using the export function of Partner Center, please note that any sensitive information, such as customer names, mobile numbers, and email addresses, will be anonymized.

    • View the export history.
      1. Choose Export > View Export to switch to the Export History page.
      2. Click Download in the Operation column to download and view the exported bills.

Parent topic: Customer Expenditures