A Cluster is Unavailable Due to Plugin Incompatibility

Symptom

After a customized plugin is installed and the cluster is restarted, the cluster status changes to Unavailable.

Click the cluster name to go to the cluster basic information page, choose Logs, and click the Log Search tab. The following plug-in error message is displayed: "fatal error in thread [main], exitingjava.lang. NoClassDefFoundError: xxx/xxx/.../xxxPlugin at ...".

Figure 1 Node error logs

CSS has disabled the custom plugin function. Clusters of earlier versions that have installed custom plugins may become unavailable.

Possible Causes

An installed custom plugin is incompatible with the current CSS cluster version. As a result, the Elasticsearch process cannot be started properly.

Procedure

1. On the Clusters page, click the name of the unavailable cluster. The Cluster Information page is displayed.
2. Choose Plugins and click the Custom tab. Determine whether you still need the customized plugin.
   • If yes, delete the plugin and reinstall it.
     1. In the custom plugin operation list, uninstall and delete the target plugin.
     2. Rectify the plugin fault based on the error information in the node logs. If the fault persists, contact technical support.
     3. After the plugin fault is rectified, upload and install the target plugin in the custom plugin operation list. If the plugin status is Installed and to be effective upon cluster restart, the plugin is successfully installed.
   • If no, delete the plugin.

     In the custom plugin operation list, uninstall and delete the target plugin.

3. Return to the cluster list and choose More > Restart in the Operation column of the cluster. After restart, the cluster becomes available.