Order and Transaction Settlement Mechanism

Settlement Bill Cycle

• For a purchase order of a yearly or monthly product, the settlement bill cycle starts when the instance or the service in the order is enabled.
• For a renewal order of a yearly or monthly product, the settlement bill cycle starts when the product or the service in the order is enabled.
• For the transactions of a pay-per-use product, the settlement bill cycle is determined by the actual consumption time of the product.

Settlement Rule for Unsubscriptions

When a Huawei Cloud user applies for a refund after unsubscription and Huawei Cloud confirms that the refund application meets required standards, Huawei Cloud will send a refund notification to the seller and user. If the product payment has been settled with the seller, Huawei Cloud will deduct the refund amount from the seller's settlement amount in the current month or the following month after refunding the user's money. If the settlement amount is insufficient for the refund, Huawei Cloud will deduct the refund amount from the deposit of the seller (if any). If the amount is still insufficient, the seller shall pay the amount to Huawei Cloud in other ways.