Help Center/ Identity and Access Management/ FAQs/ Security Settings/ How Do I Unbind or Remove a Virtual MFA Device?
Updated on 2024-07-11 GMT+08:00
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How Do I Unbind or Remove a Virtual MFA Device?

  • If the virtual MFA device bound to your account is available, you can unbind the MFA device by referring to Unbinding a Virtual MFA Device.
  • If the virtual MFA device bound to your account is unavailable, you cannot unbind the MFA device, but you can remove it by referring to Removing the Virtual MFA Device.

IAM users can bind another virtual MFA device on the Security Settings page. For details, see How Do I Bind a Virtual MFA Device?

Unbinding a Virtual MFA Device

  1. Log in to the management console.
  2. Hover over the username in the upper right corner and choose Security Settings from the drop-down list.
  3. On the Critical Operations tab, click Unbind in the Virtual MFA Device row.
    Figure 1 Unbinding a virtual MFA device

    If you have upgraded your Huawei Cloud account to a HUAWEI ID, you will be redirected to Account & security of the HUAWEI ID website. In the Security verification area, click Disassociate in the Authenticator row.

  4. Enter verification codes generated by the MFA application.
  5. Click OK.

Removing the Virtual MFA Device

  • Huawei Cloud account or HUAWEI ID: If your mobile phone is unavailable or the bound virtual MFA device has been deleted from your phone, submit a service ticket by choosing Identity and Access Management > Security Settings to remove the virtual MFA device from your account, or call +86 4000 955 988 to contact customer service.
  • IAM user: If your mobile phone is unavailable or the bound virtual MFA device has been deleted from your phone, request the administrator to remove the virtual MFA device. The procedure of removing a virtual MFA device is as follows:
  1. Log in to the management console.
    Figure 2 Logging in to the management console
  2. On the management console, hover over the username in the upper right corner, and choose Identity and Access Management from the drop-down list.

  3. Log in to the IAM console.
  4. On the Users page, click Security Settings on the right of the target user.
  5. On the Security Settings tab, click Remove in the Virtual MFA Device row.
    Figure 3 Removing the virtual MFA device
  6. Click Yes.
Parent topic: Security Settings