Help Center/ Billing Center/ FAQs/ Orders/ How Long Is the Validity Period of an Unpaid Order? Can I Extend the Period?
Updated on 2025-07-25 GMT+08:00

How Long Is the Validity Period of an Unpaid Order? Can I Extend the Period?

Generally, the validity period of cloud service orders to be paid is 7 days. The Unpaid Orders page presents the validity period of specific unpaid orders. You can view the validity period of your orders on the Unpaid Orders or My Orders page.

  • The validity period of orders placed during promotions depends on the promotion rules. You can view the validity period of the specific order on the Unpaid Orders page.
  • You cannot extend the validity period of paying orders. Please pay the order as soon as possible within the validity period to avoid the expiration.