Updated on 2022-02-21 GMT+08:00

Common Operations for User Information Maintenance

Prerequisites

You have logged in to the NetEco as a security administrator.

Procedure

  1. Choose System > System Management > User Management from the main menu.
  2. In the navigation pane, choose Users.
  3. Perform operations according to Table 1 based on site requirements.

    Table 1 User maintenance operations

    Common Operation

    Procedure

    Viewing user information

    Click a username to view the user information.

    Disabling a user

    Click Disable in the Operation column of the row that contains the user you want to disable.

    Enabling a user

    Click Enable in the Operation column of the row that contains the user you want to enable.

    Deleting users

    Click Delete in the Operation column of the row that contains the user to be deleted or select the users to be deleted and click Delete.

    NOTE:
    • Default users, current user, and users attached to the SMManagers role cannot be deleted.
    • Deleting a logged-in user will force a logout of the user. Therefore, exercise caution when performing this operation.

    Importing user information

    1. On the Users page, click and choose Import Users.
    2. On the Import Users page, click the template name to download the template and enter user information in the template.
      NOTE:
      • The system provides two template formats: User Template.xls and User Template.xlsx, and you can edit the template in .csv format. Select a template format as required.
      • When editing a template in .csv format and creating a time policy, add double quotation marks before and after the time policy to ensure that the import is successful. The following shows an example.

        "NewTimePolicy;start-time:00:00,end-time:23:59;start-date:2017-01-01,end-date:2017-12-31;week:135"

    3. Fill in user information based on the template.
    4. Set Import Mode, and click . In the dialog box that is displayed, select the edited template.
    5. Click Create or Modify.

      After the import is complete:

      1. On the displayed page, view the number of successfully imported operation sets and the number of operation sets that fail to be imported.
      2. In the Result list, view the imported users and their details.
      3. If partial failure occurs, modify the user information that failed to be imported based on the details, and import them again.
    6. Click OK.

    Exporting user information

    To export information about all users, click and choose Export All Users. To export information about certain users, select these users and click Export Selected Users.

    NOTE:
    • The Password, Mobile number, and Email address fields are not exported. Therefore, the values of these fields are empty in the exported user information file.
    • The file is exported in .csv or .xlsx format and downloaded to the local PC as a .zip package.

    Modifying user information

    1. Click the name of the user whose information needs to be modified.
    2. Select the tab to be modified and click Edit to modify the user information.
      NOTE:
      • Auto-logout if no activity within: If a user does not perform any operation within the period specified by this parameter, the user will be logged out. This parameter can be set for local users and remote users and cannot be set for third-party users.
      • During user modification, setting Enable account to No for a logged-in user will force a logout of the user. Therefore, exercise caution when performing this operation.
    3. Click OK.

    Unlocking users

    • To unlock a user: Click Unlock in the Operation column of the row that contains the user.
    • To unlock users in batches:
      1. Optional: You can change All statuses to Locked to quickly filter all locked users.
      2. Select users to be unlocked.
      3. Click and choose Batch Unlock Users.
    NOTE:

    Default users, unlocked users, current user, and users attached to the SMManagers role cannot be unlocked.