Help Center/ Partner Center/ FAQs/ Cloud Solution Providers/ Discounts and Coupons/ After a Customer Associates with a Partner, Can the Customer's Account Balance Still Be Used?
Updated on 2022-09-27 GMT+08:00

After a Customer Associates with a Partner, Can the Customer's Account Balance Still Be Used?

  • Yes. The account balance can be used when the customer is associated in the Referral model.
  • When a customer is associated in the Reseller model, the customer can withdraw the balance of top-up account by submitting a service ticket or contacting customer service.