Error Codes

400

LIVE.100011001

Invalid request parameter.

Invalid request parameter.

Mandatory parameters are missing, or the parameter value format is incorrect. For details about the error, see the error_detail field in the error description.

400

LIVE.100011004

The protocol is not supported. The API only supports the HTTPS protocol.

The protocol is not supported. The API only supports the HTTPS protocol.

Use the HTTPS protocol.

400

LIVE.100011006

This API is not supported in this version or is in the maintenance state.

This API is not supported in this version or is in the maintenance state.

Try again later or contact customer service.

400

LIVE.100011008

The API is in the maintenance state.

The API is in the maintenance state.

Try again later or submit a service ticket to reach technical support.

400

LIVE.100011009

The requested user does not exist.

The requested user does not exist.

Check whether input information is correct.

400

LIVE.100011011

The method specified in the request is not supported.

The method specified in the request is not supported.

Check whether the HTTP method is correct.

400

LIVE.100011012

Unsupported media type.

Unsupported media type.

Submit a service ticket to reach technical support.

400

LIVE.100011013

You have not completed real-name authentication.

You have not completed real-name authentication.

Complete real-name authentication.

400

LIVE.100011022

LIVE.Record task exist.

The recording task already exists.

After the command for stopping recording is run, run the command for starting recording for the same stream at an interval of more than 10 seconds.

400

LIVE.103011018

The resource already exists.

The resource already exists.

Check whether the requested resource exists.

400

LIVE.103011020

The maximum number of domain names has been reached.

The maximum number of domain names has been reached.

Delete unnecessary domain names and add domain names again. If you have added the maximum number of domain names, but you want to add more, submit a service ticket.

400

LIVE.103011021

Failed to access the database.

Failed to access the database.

Submit a service ticket to reach technical support.

400

LIVE.103011022

This operation is not allowed in the current state.

This operation is not allowed in the current state.

Check the state of the domain name. Only domain names in the Disabled state can be modified or deleted.

400

LIVE.103011024

The ICP number does not exist.

The ICP number does not exist.

Check whether the ICP number is correct.

400

LIVE.103011025

The approved ICP number cannot be modified.

The approved ICP number cannot be modified.

The ICP number cannot be modified after being approved. If you need to change the ICP number, submit a service ticket.

400

LIVE.103011026

The domain name is in the blacklist.

The domain name is in the blacklist.

Use a licensed domain name.

400

LIVE.103011027

The domain name is in the blacklist.

The domain name is in the blacklist.

Use a licensed domain name.

400

LIVE.103011029

The domain name is in gray configuration.

This domain name has grayscale configuration, and the configuration failed to be delivered.

Submit a service ticket to reach technical support.

400

LIVE.103011030

This domain name has customized configuration.

This domain name has customized configuration, and the configuration failed to be delivered.

Submit a service ticket to reach technical support.

401

LIVE.100011002

Identity authentication failed.

Identity authentication failed.

This problem is generally caused by incorrect signature calculation. For details, see the signature method in the document.

401

LIVE.100011003

You do not have permission to access the API.

You do not have permission to access the API.

Contact the master account administrator to obtain permission to access the API.

401

LIVE.100011014

Your account is not allowed to access the service, because it is frozen, deleted, or has insufficient balance.

Your account is not allowed to access the service, because it is frozen, deleted, or has insufficient balance.

Check whether your account is frozen or suspended due to arrears.

401

LIVE.100011015

Project ID verification failed.

Project ID verification failed.

Check the project ID and request header in the request.

403

LIVE.103011016

Invalid request content.

Invalid request content.

Change to a valid request parameter.

404

LIVE.103011019

The resource does not exist.

The resource does not exist.

Check whether the requested resource exists or whether your account information is correct.

500

LIVE.100011000

Internal communication error.

Internal communication error.

Submit a service ticket to reach technical support.

500

LIVE.100011005

Internal server error.

Internal server error.

Try again later or contact customer service.

500

LIVE.100011007

The number of concurrent API requests exceeds the upper limit.

The number of concurrent API requests exceeds the upper limit.

Submit a service ticket to reach technical support.

500

LIVE.103011017

Failed to synchronize data to CDN.

Failed to synchronize data to CDN.

Check whether the domain name has been registered and ICP number is valid. If its ICP number is still invalid, submit a service ticket to reach technical support.

500

LIVE.103011023

Failed to synchronize the domain name to GSLB.

Failed to synchronize the domain name to GSLB.

Submit a service ticket to reach technical support.

500

LIVE.103011028

Failed to synchronize the domain name to DNS.

Failed to synchronize the domain name to DNS.

Submit a service ticket to reach technical support.

400

VOD.10053

The request parameter is illegal.

The request parameter is illegal, illegal field

Check against the parameter value format defined in the API.

400

VST.10001

The request parameter is illegal.

The request parameter is illegal, illegal field

Check against the parameter value format defined in the API.

400

VST.10002

Internal system error.

System problem

Contact technical support.

400

VST.10004

Identity authentication failed.

Authentication failed

Check whether authentication parameters such as Token are correct.

403

VOD.10051

Internal system error.

System problem

Contact technical support.

403

VOD.10052

The internal communication of the service is abnormal.

The internal communication of the service is abnormal

Contact technical support.

403

VOD.10054

Identity authentication failed.

Authentication failed

Check whether authentication parameters such as Token are correct.

403

VOD.10055

The user is not authenticated by real name.

User does not have real-name authentication

Check whether real-name authentication has been completed.

403

VOD.10056

The user is in an abnormal state.

The user is in an abnormal state

Check your account status.

403

VOD.10057

Tenant ID verification failed.

Tenant ID verification failed

Check whether the tenant ID is correct.

403

VOD.10058

The request method is incorrect.

The request method is incorrect.

Check the request method.

403

VOD.10059

The requested content type is incorrect.

The requested content type is incorrect

Check the request content type.

403

VOD.10060

Media asset is not downloaded successfully or not released, please check.

Media asset is not downloaded successfully or not released, please check.

The media file has not been downloaded or published. Please check.

403

VOD.10061

The operation failed, and the current media asset status is not allowed to be updated.

The operation failed, and the current media asset status is not allowed to be updated.

Operation failed. The current media file status cannot be updated.

403

VOD.10063

Media asset type is not supported at this time.

Media asset type is not supported at this time.

The media file type is not supported currently.

403

VOD.10065

Media asset classification already exists, please check.

Media asset classification already exists, please check.

The media file category already exists. Please check.

403

VOD.10066

The media asset classification exceeds the maximum level, please check.

The media asset classification exceeds the maximum level, please check.

The number of media file category levels exceeds the maximum. Please check.

403

VOD.10067

Media asset classification exceeds the maximum number limit, please check.

Media asset classification exceeds the maximum number limit, please check.

The number of media file categories exceeds the maximum. Please check.

403

VOD.10069

The topic already exists, please check.

The topic already exists, please check.

The topic already exists. Please check.

403

VOD.10070

Set message notification failed, no permission to post message to topic, please check.

Set message notification failed, no permission to post message to topic, please check.

Configure event notifications failed. You do not have the permission for publishing messages to the topic.

403

VOD.10071

Referer header field verification failed, please check.

Referer header field verification failed, please check.

Verify the referer header failed. Please check.

403

VOD.10072

The url authentication setting failed. The old key has not expired. The new key cannot be set. Please set the new key again after expiration.

The url authentication setting failed. The old key has not expired. The new key cannot be set. Please set the new key again after expiration.

Configure URL authentication failed. The old key has not expired and the new key cannot be configured. After the old key expires, configure the new key.

403

VOD.10073

Failed to create a media asset transcoding task. Contact technical support.

Failed to create a media asset transcoding task. Contact technical support.

Create a media file transcoding task failed. Contact technical support.

403

VOD.10074

There is no permission to perform this operation.

There is no permission to perform this operation.

You do not have the permission for performing this operation.

403

VOD.10076

Failed to get the object storage source file.

Failed to get the object storage source file.

Obtain the input file from OBS failed.

403

VOD.10077

hms request playback interface authentication failed.

hms request playback interface authentication failed.

The HMS request to the playback API failed the authentication.

403

VOD.10078

The public measurement limit, the usage exceeds the threshold.

The public measurement limit, the usage exceeds the threshold.

The usage exceeds the OBT quota.

403

VOD.10079

The task was processed successfully.

The task was processed successfully.

The task has been completed.

403

VOD.10080

The task is being processed.

Task processing.

The task is being handled.

403

VOD.10081

The request parameters are illegal, please check.

The request parameters are illegal, please check.

Invalid request parameter.

403

VOD.10082

The template group already exists.

The template group already exists.

The template group already exists.

403

VOD.10083

The current media asset status does not support this operation.

The current media asset status does not support this operation.

This operation is not supported under the current media file or resource status.

403

VOD.10084

Media asset release failed.

Media asset release failed.

Publish the media file failed.

403

VOD.10085

The number of domain names allowed to be created cannot exceed {0}.

The number of domain names allowed to be created cannot exceed {0}.

The number of created domain names cannot exceed {0}.

403

VOD.10086

The total number of preheating urls cannot exceed {0}.

The total number of preheating urls cannot exceed {0}.

The number of URLs to be pre-loaded cannot exceed {0}.

403

VOD.10087

The total number of refresh urls cannot exceed {0}.

The total number of refresh urls cannot exceed {0}.

The number of URLs to be refreshed cannot exceed {0}.

403

VOD.10088

Only operate enabled domain name.

Only operate enabled domain name.

You can perform operations only on enabled domain names.

403

VOD.10090

The modification failed, request to confirm the watermark image upload first.

The modification failed, request to confirm the watermark image upload first.

Modification failed. Request for uploading the watermark image first.

403

VOD.10091

Media asset transcoding was successful.

Media asset transcoding was successful.

The media file has been transcoded.

403

VOD.10092

Media asset transcoding failed.

Media asset transcoding failed.

Media file transcoding failed.

403

VOD.10093

The OBS transfer media asset was successfully released.

The OBS transfer media asset was successfully released.

The media file dumped to OBS has been published.

403

VOD.10094

The OBS transfer media asset failed to be released.

The OBS transfer media asset failed to be released.

Publish the media file dumped to OBS failed.

403

VOD.10095

The source domain name cannot be configured to speed up the domain name.

The source domain name cannot be configured to speed up the domain name.

The origin server domain name cannot be configured as an acceleration domain name.

403

VOD.10096

The domain name has been used.

The domain name has been used.

The domain name has been used.

403

VOD.10097

Default accelerated domain name cannot be created.

Default accelerated domain name cannot be created.

The default acceleration domain name cannot be created.

403

VOD.10098

Operation failed, domain name is configuring.

Operation failed, domain name is configuring.

Operation failed. The domain name is being configured.

403

VOD.10099

Media asset is BLOCKED.

Media asset is BLOCKED.

The media file has been blocked.

403

VOD.10100

No key URL has been configured.

No key URL has been configured.

The URL for obtaining the key is not configured.

403

VOD.10101

Unable to get the key because there is no encryption.

Unable to get the key because there is no encryption.

The key cannot be obtained because the media file is not encrypted.

403

VOD.10102

Edit task only support Mp4/Flv video.

Edit task only support Mp4/Flv video.

Only MP4 and FLV media files can be clipped.

403

VOD.10103

Concat index asset must in input asset list.

Concat index asset must in input asset list.

The reference video must be in the list of videos to be merged.

403

VOD.10104

The thumbnail task failed.

The thumbnail task failed.

Snapshot capturing failed.

403

VOD.10105

The review task failed.

The review task failed.

The file failed the review.

403

VOD.10106

Cannot delete the default assigned domain name or default domain name.

Cannot delete the default assigned domain name or default domain name

The default assigned domain name or default domain name cannot be deleted.

403

VOD.10107

Default allocation of domain names cannot configure Https.

Default allocation of domain names cannot configure Https

HTTPS cannot be configured for the default VOD domain name.

403

VOD.10108

The interval of Cut task is too small.

The interval of Cut task is too small.

The clip interval is too short.

403

VOD.10109

TinyAsset preheat url is over 10 limit.

TinyAsset preheat url is over 10 limit.

A maximum of 10 short video URLs can be pre-loaded.

403

VOD.10110

Unable to create cdn preHeating task, please check if the asset is enabled for cdn.

Unable to create cdn preHeating task, please check if the asset is enabled for cdn.

Create the CDN pre-loading task failed. Check whether the CDN acceleration domain name is enabled for the media file.

403

VOD.10111

No access to resources.

No access to resources.

You do not have the permission for accessing the requested resource.

403

VOD.10113

OBS notify config is not set.

OBS notify config is not set.

Event notification is not configured for OBS.

403

VOD.10114

Bucket not Authorized.

Bucket not Authorized.

The access to an OBS bucket has not been authorized.

403

VOD.10115

The output bucket can not be cannel auth.

The output bucket can not be cannel auth.

The authorization for accessing an output bucket cannot be canceled.

403

VOD.10116

OBS notify config is configing.

OBS notify config is configing.

Event notification is being configured for OBS.

403

VOD.10118

Bucket asset is handling..

Bucket asset is handling..

The audio and video of the bucket are being synchronized.

403

VOD.10119

URL mapping already exists.

URL mapping already exists.

The URL mapping already exists.

403

VOD.10120

You have arrears, please recharge.

You have arrears, please recharge.

Your account is in arrears. Top up your account.

403

VOD.10121

URL pull asset failed.

URL pull asset failed.

Pull the media file from the URL failed.

403

VOD.10122

Cancel url pull failed.

Cancel url pull failed.

The operation of pulling the media file from the URL cannot be canceled.

403

VOD.10123

The url pull task is processing or stopping can not be delete.

The url pull task is processing or stopping can not be delete.

If the task for pulling the media file from the URL is being handled or canceled, the task cannot be deleted.

403

VOD.10124

Watermark template is valid or not exists, {0}

Watermark template is valid or not exists, {0}

The watermark template group is invalid or does not exist. {0}.

403

VOD.10125

Watermark number reach limitation: {0}

Watermark number reach limitation: {0}

The number of watermarks has reached the upper limit {0}.

403

VOD.10126

Uploading confirmation is not allowed in the current media asset status. Please check the media asset status.

Uploading confirmation is not allowed in the current media asset status. Please check the media asset status.

The media file in the current status cannot be uploaded. Check the media file status.

403

VOD.10127

APIGW rate limit.

APIGW rate limit.

MAI request throttling

403

VOD.10128

The task status does not support recovery operations.

The task status does not support recovery operations.

The restoration operation is not supported under the current task status.

403

VOD.10130

The domain name does not support configuration key anti-theft chain: {0}.

The domain name does not support configuration key anti-theft chain: {0}.

The domain name {0} does not support URL validation.

403

VOD.10131

The watermark template already exists.

The watermark template already exists.

The watermark template already exists.

403

VOD.10132

Account cancellation or public security freeze, access to services is not allowed.

Account cancellation or public security freeze, access to services is not allowed.

The service cannot be accessed because the account has been deregistered or frozen.

403

VOD.10133

No permission to operate related resource.

No permission to operate related resource.

You do not have the permission for performing operations on related resources.

403

VOD.10134

The domain name is invalid and cannot be created.

The domain name is invalid and cannot be created.

The domain name is invalid and cannot be created.

403

VOD.10135

The asset is not in the upload state and cannot obtain temporary authorization.

The asset is not in the upload state and cannot obtain temporary authorization.

Temporary authorization cannot be obtained because the media file is not being uploaded.

403

VOD.10136

This feature is temporarily offline.

This feature is temporarily offline.

This function is temporarily brought offline.

403

VOD.10137

The number of published or unpublished meta resources exceeds the threshold limit:{0}

The number of published or unpublished meta resources exceeds the threshold limit:{0}

The number of media files to be published or canceled exceeds the threshold {0}.

403

VOD.10138

You do not have permission to operate, contact a tenant administrator barrel authorize or sub-account to the tenant administrator privileges conferred OBS.

You do not have permission to operate, contact a tenant administrator barrel authorize or sub-account to the tenant administrator privileges conferred OBS.

You do not have the operation permission. Contact the tenant administrator to authorize the access to the bucket or grant the OBS permission to you.

404

VOD.10062

Media asset or resource does not exist, please check.

Media asset or resource does not exist, please check.

The media file or resource does not exist. Please check.

404

VOD.10064

Media asset classification does not exist, please check.

Media asset classification does not exist, please check.

The media file category does not exist. Please check.

404

VOD.10068

The theme does not exist, please check.

The theme does not exist, please check.

The topic does not exist. Please check.

404

VOD.10075

The object storage source address or destination address is incorrect. Please check.

The object storage source address or destination address is incorrect. Please check.

The input or output OBS path is invalid. Please check.

404

VOD.10089

Accelerated domain name does not exist.

Accelerated domain name does not exist.

The acceleration domain name does not exist.

404

VOD.10112

OBS Resource not exists.

OBS Resource does not exist.

Check the OBS resource or contact technical support.

404

VOD.10129

Subtitle resource does not exist, please check.

Subtitle resource does not exist, please check.

The subtitle file is not found. Please check.

404

VOD.10150

Workflow does not exist, please check.

Workflow does not exist.

Check the workflow or contact technical support.

404

VOD.10151

TemplateGroup does not exist, please check.

TemplateGroup does not exist.

Check the transcoding template or contact technical support.

404

VOD.10152

Domain does not exist, please check.

Domain does not exist.

Check the domain name or contact technical support.

500

VOD.10051

Internal system error.

System problem

Contact technical support.

500

VST.10002

Internal system error.

System problem

Contact technical support.