POST /CCSQM/rest/ccisqm/v1/qualityitem/queryQualityHistory

Scenario

This interface is invoked to query historical handling records of an appeal.

Method

POST

URI

https://Domain name/apiaccess/CCSQM/rest/ccisqm/v1/qualityitem/queryQualityHistory (For example, the domain name is service.besclouds.com.)

Request Description

**Table 1** Request header parameters
No.	Parameter	Type	Mandatory or Not	Description
1	Content-Type	String	No	The value is fixed to application/json; charset=UTF-8.
2	x-app-key	String	No	App key
3	Authorization	String	Yes	Authentication field. The format is Bearer {Value of AccessToken* returned by the tokenByAkSk interface}. (A space is required after Bearer*.)
4	x-UserId	String	Yes	Operator ID You can sign in to the system and go to the employee management page to view the value of userId returned by an interface.

**Table 2** Request body parameters
No.	Parameter	Type	Mandatory or Not	Description
1.1	qualityTaskInfoId	String	Yes	Appeal task ID

Response Description

Status code: 200

**Table 3** Response body parameters
No.	Parameter	Type	Mandatory or Not	Description
1.1	showAssgin	Boolean	No	Whether to display the button for assigning a previous node handler. The options are true (yes) and false (no).
1.2	workflowNodeList	Array [Object]	No	Handling flow history
1.2.1	nodeName	String	No	Handling node name
1.2.2	nodeId	String	No	Handling node ID
1.2.3	remark	String	No	Remarks
1.2.4	createTime	String	No	Handling time, in yyyy-MM-dd format
1.2.5	handler	String	No	Current node handler
1.2.6	conclusion	String	No	Handling result. The options are Approve and Reject.
1.2.7	assignHistoryList	Array [Object]	No	Flow reassignment history
1.2.7.1	assignee	String	No	Reassignment initiator
1.2.7.2	newHandler	String	No	New handler (assignee)
1.2.7.3	originalHandler	String	No	Original handler
1.2.7.4	assignTime	String	No	Reassignment time, in yyyy-MM-dd format
1.3	canHandle	Boolean	No	Whether the approval permission is available. The options are true (yes) and false (no).
1.4	showReassgin	Boolean	No	Whether to display the button for reassigning a handler. The options are true (yes) and false (no).

Status code: 400
Incorrect request. Check the request path and parameters.
Status code: 401
Unauthorized operation. 1. Check whether you have purchased related services. 2. Contact customer service to check the status of your account.
Status code: 404
The requested content is not found. Check the request path.
Status code: 500
Business failure. Check the values of parameters in the request.

Error Codes

None

Example

Scenario: Query historical handling records of an appeal.

Request header:

x-app-key:************************************  
X-UserID:1611917095665261978  
Authorization:Bearer ********************************

Request parameters:

{
	"qualityTaskInfoId": "16239231508327803347"
}

Response parameters:

{
	"showAssgin": false,
	"workflowNodeList": [{
		"nodeName": "Create complaint",
		"handler": "zxry0611",
		"createTime": "2021-06-11 14:29:57",
		"remark": "aa"
	}, {
		"conclusion": "Approve",
		"nodeName": "Review",
		"handler": "zxzg0611",
		"createTime": "2021-06-11 14:29:58",
		"assignHistoryList": [{
			"originalHandler": "zxzg0611",
			"newHandler": "zxzg0611",
			"assignee": "zxzg0611",
			"assignTime": "2021-06-11 14:34:20"
		}],
		"remark": "a1"
	}, {
		"conclusion": "Approve",
		"nodeName": "Process",
		"handler": "zjzg0611",
		"createTime": "2021-06-11 14:53:10",
		"assignHistoryList": [{
			"originalHandler": "zjzg0611",
			"newHandler": "zjzg0611",
			"assignee": "zjzg0611",
			"assignTime": "2021-06-11 15:05:27"
		}],
		"remark": "a1"
	}, {
		"conclusion": "Approve",
		"nodeName": "Check",
		"handler": "zxry0611",
		"createTime": "2021-06-11 15:05:34",
		"remark": "11"
	}, {
		"nodeName": "Finish",
		"handler": "zxry0611",
		"createTime": "2021-06-11 15:06:20",
		"remark": null
	}],
	"canHandle": false,
	"showReassgin": false
}

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