Importing Outbound Call Data to a Task Group

Scenario

This interface is invoked to import outbound call data for task group management.

Usage Description

Prerequisites
- You have applied for a developer account.
- You have created a task group.

Method

This interface supports only the POST method.

URL

https://IP address:Port number/rest/isales/v1/openapi/campaigns/{vdnId}/groupcalldata?campaignGroupId={taskGroupId}

In the URL, IP address indicates the IP address of the CC-iSales server, and Port number indicates the HTTPS port number of the CC-iSales server.

**Table 1** Parameters in the URL
No.	Parameter	Type	Mandatory or Not	Description
1	vdnId	Integer	Yes	VCC ID. The value is an integer ranging from 1 to 9999.
2	taskGroupId	String	Yes	Task ID. You can click a task group to view the task ID in task group details on the Task Group Management page.

Request Description

**Table 2** Request header parameters
No.	Parameter	Type	Mandatory or Not	Description
1	Content-Type	String	Yes	The value is fixed at application/json; charset=UTF-8.
2	Authorization	String	Yes	For details about the generation mode, see C2 Monitoring, System Outbound Call, CDR, and Knowledge Base Interface Authentication.

**Table 3** Request body parameters
No.	Parameter	Type	Mandatory or Not	Description
1	callDataList	List	Yes	List of data records to be added. A maximum of 20 data records are supported. For details about the parameters of this object, see Table 4.

**Table 4** Parameter description of callDataList
No.	Parameter	Type	Mandatory or Not	Description
1.1	sessionId	String	No	Customer ID, which is sent back to the customer in the outbound call result. The value can contain a maximum of 32 characters.
1.2	called	List	Yes	Called number. The value can contain a maximum of 24 characters, including only digits, asterisks (*), and number signs (#).
1.3	caller	String	No	Calling number. The value can contain a maximum of 24 characters.
1.4	customField	String	No	User-defined field. The value can contain a maximum of 200 characters and cannot contain the following special characters: `~!@#$%^&*()+=\|{}'":;<>/?.\[]¥...-,
1.5	recycleTime	String	No	Recycling time, in yyyy-mm-dd hh:mm:ss format.
1.6	callData	String	No	Call-associated data. The value can contain a maximum number of 1024 characters. CAUTION: If an automatic outbound call involves an intelligent IVR flow, the value of this parameter must be in JSON format. The intelligent IVR flow invokes the JSON Data Invoking diagram element to parse and assign values to the call-associated data in JSON format. For details about the implementation and usage of the diagram element, see JSON Data Invoking (Expired and Not Recommended). The following is a JSON format example. Customize the information in italics and retain other information. "callData":"{\\\"fullName\\\":\\\"Lin Zihang\\\",\\\"date\\\":\\\"March 31, 2022\\\",\\\"riskName\\\":\\\"Compulsory traffic insurance\\\"}"
1.7	priority	String	No	The priority can be set. The value ranges from 1 to 5. The default value is 3. The value 1 indicates the highest priority, and the value 5 indicates the lowest priority. When an outbound call task is executed, the outbound call data is extracted by priority.

**Table 5** Parameter description of called
No.	Parameter	Type	Mandatory or Not	Description
1.2.1	calledNo	String	Yes	Called number of a customer. The value can contain a maximum of 24 characters, including only digits, asterisks (*), and number signs (#).
1.2.2	delayTime	String	No	Call interval of each customer number, in seconds. The value ranges from 0 to 86400, and the default value is 0.
1.2.3	type	String	No	Type of a customer number. This parameter is mandatory when Policy Type under OUTBOUND CALL RESULT POLICY is set to Contact Policy during outbound campaign addition. This parameter is mandatory when Call Mode under CALL POLICY is set to By round during outbound campaign addition. The value is customized and can contain a maximum of 20 characters, excluding special characters.

Response Description

**Table 6** Response body parameters
No.	Parameter	Type	Description
1	resultCode	String	Error code. The value 0200000 indicates success, and other values indicate failure. For details, see Table 8.
2	resultDesc	String	Description.
3	returnCode	String	Error code. The value 0200000 indicates success, and other values indicate failure. For details, see Table 8.
4	returnDesc	String	Description.
5	returnObject	Object	For details, see Table 7.

**Table 7** Parameter description of returnObject
No.	Parameter	Type	Description
5.1	totalSize	Integer	Total number of outbound calls that the system needs to make.

Triggered Event

None

Error Codes

**Table 8** Error code description
No.	Error Code	Description
1	0200001	Parameter error. For details about the error, see resultDesc.
2	0200006	Database operation error.
3	0200007	The outbound campaign does not exist.
4	0200018	Duplicate numbers exist.
5	0200019	The number cannot be added in the current state.
6	0200020	The number quantity exceeds the upper limit 200,000.
7	0200022	The interface invocation time is short.
8	0200024	The number to be added is in the blocklist.
9	0200029	The maximum number of numbers that can be added each time is exceeded.
10	0200030	The time format is incorrect.
11	02000001	Empty parameter.
12	02000002	The parameter contains invalid characters.
13	02000003	The parameter length cannot exceed the maximum length.
14	02000004	The parameter length cannot be less than the minimum length.
15	02000005	The parameter length must be within the specified range.
16	02000006	Incorrect parameter type.
17	02000007	Incorrect parameter value.
18	02000008	Parameter conversion error. Check the request parameters.
19	02000009	Incorrect parameter combination. Check the request parameters.
20	02000010	The hour and minute parameters must be set at the same time.
21	02000011	The number of parameters cannot exceed the specified number.

Example

The following provides an example of the request body of this interface:

{
    "callDataList": [
        {
            "sessionId": "12340001",
            "priority": 1,
            "called": [
                {
                    "calledNo": "138111001",
                    "type": "SI"
                }
            ]
        },
        {
            "sessionId": "12340002",
            "priority": 2,
            "called": [
                {
                    "calledNo": "186000034",
                    "type": "SI"
                }
            ]
        }
    ]
}

The following provides an example of the response body of this interface:

{
    "resultCode": "0200000",
    "resultDesc": "",
    "returnCode": "0200000",
    "returnDesc": "",
    "returnObject": {
        "totalSize": 46
    }
}

Parent topic: Outbound Call Data Interfaces

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