Modifying Participant Attributes

Prerequisites

• The agent has signed in.
• The current agent is the conference chairperson.

Description

This interface is used by a chairperson to modify participant channel attributes. Only chairpersons have the permission to modify such attributes.

Interface Method

The request method must be set to POST. This interface supports only the POST method.

URI

https://IP address:Port number/agentgateway/resource/agentconf/{agentid}/changeparticipantmode

If the CC-Gateway is deployed in single-node mode, set IP address to the CC-Gateway server address and Port number to the HTTPS port number of the CC-Gateway server (the default value is 8043). If the CC-Gateway is deployed in cluster mode, set IP address to the NSLB address and Port number to the default value 8043.

For the CC-Gateway port number on the NSLB, log in to any NSLB node as the nslb user and run the ./nslbctl l command to query the port number. In the query result, the following port is opened by the CC-Gateway to third-party systems through the NSLB.

In the SaaS scenario, contact O&M personnel to obtain the values of IP address and Port number.

Method Name in Logs

changeParticipantMode

Request Description

• Message header

  Table 2 Parameters in the request message header

  No.	Parameter	Value Type	Mandatory (Yes/No)	Description
  1	Content-Type	String	Yes	Coding mode of the message body. The default value is application/json; charset=UTF-8.
  2	Guid	String	Yes	GUID returned by the sign-in interface during static authentication (AUTHMODE is set to 1) or GUID returned by the polling event query interface during dynamic authentication (AUTHMODE is set to 2).

• Message body

  Table 3 Parameters in the message body

  No.	Parameter	Value Type	Mandatory (Yes/No)	Description
  1	attribute	Integer	Yes	Participant attribute. The options are as follows: 1: The participant can only listen but cannot speak. 2: The participant can only speak but cannot listen. 3: The participant can listen and speak. 4: The participant cannot listen or speak.
  2	addressType	String	Yes	Address type. 6: phone number 9: agent ID
  3	address	String	Yes	Address ID, that is, phone number or agent ID. The maximum length is 24 bytes.

Response Description

Triggered Event

If the participant attribute value is set to 1 or 3, the following event is received:

• AgentConf_ParticipantChanged

If the participant attribute value is set to 2 or 4, no event is received.

Error Code

• 000-002
• 100-006
• 100-007
• 101-001
• 101-002

Example

• Message header

  Content-Type:application/json; charset=UTF-8
  Guid: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.AgentGateway1

• Request parameter

  {
      "attribute": 3,
      "address": "88887744",
      "addressType": "6"
  }

• Response parameter

  {
    "result": {},
    "message": "success",
    "retcode": "0"
  }