Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Robot Management and Configuration Guide/ Operator: Configuring an Intelligent Robot/ Configuring an Appointment Chatbot (Task-oriented Robot)/ Publishing a Flow
Updated on 2024-10-12 GMT+08:00
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Publishing a Flow

The newly added flow is in draft state. You need to publish the flow for the flow to take effect. To modify a published flow, you need to bring the flow offline, edit the flow, and publish the flow again.

Currently, the system supports gray release and official release. The difference is that only customer numbers that meet the gray rules can use the flow after the gray release is complete.

Currently, the flow of the silent agent system can be connected. When the silent agent system is connected, you can set Work Mode to Monitor (silent agents only view the replies of the robot), Insert (silent agents assist the robot in replying), or Common (default).

Procedure

  1. Choose Configuration Center > Chatbot Management > Flow Configuration.
  2. Choose Flow > Orchestration and click Publish corresponding to the flow to be published.

    You can also go to a specific flow page and click Save and Publish on the top of the canvas to publish a flow.

  3. Set publishing parameters and click Confirm, as shown in the following figure.

If features need to be modified in a published flow, you are advised to click Upgrade to save the current flow as a new version. After the new version is modified, bring the old version offline and publish the new version.