Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Configuring Multimedia Channels/ Configuring the Instagram Channel/ Configuring Instagram Information
Updated on 2025-01-23 GMT+08:00
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Configuring Instagram Information

Prerequisites

None

Procedure

  1. Sign up for an Instagram personal account.

    Sign-up address: https://www.instagram.com/

  2. Sign up for a Facebook personal account.

    Sign-up address: https://www.facebook.com/

  3. Log in to Meta for Developers and apply for a Meta for Developers account.

    1. Use the personal account to log in to Meta for Developers at https://developers.facebook.com/.
    2. Click Get Started in the upper right corner.
    3. Create a Meta for Developers account as prompted.

    4. Verify the account. If the account has been verified during registration, skip this step.
    5. Check the email information.

    6. Select Developer and click Complete Registration.

    7. On the app creation page that is displayed, click Create App.

    8. Select Business and click Next.

    9. Create an app.

    10. On the page that is displayed, select Messenger and Webhooks.

    11. In the navigation pane, choose Messenger > Settings, and click Create new Page.

    12. Create a public home page. Set the name and category of the public home page and click Create Page.

      You can skip the step for binding the public home page to WhatsApp.

    13. After the home page is created, click the avatar in the upper right corner to switch to the home page.

    14. Select Settings & privacy > Settings.

    15. Click Linked Accounts and bind the home page to your Instagram account.

    16. Return to the Messenger page, choose Instagram settings, and click Add or remove Pages.

      Click Continue as ***.

    17. Select the home page to be added and click Continue.

  4. Subscribe to Webhooks.

    1. Return to the Messenger page, choose Instagram settings > Webhooks > Edit Subscriptions.
    2. Select the following options:

    3. Click Save.

  5. Generate a token.

    1. Click Generate token on the added home page.

    2. Record the generated token, which will be used in subsequent operations. Then, click Done.