Updated on 2025-01-23 GMT+08:00

Configuring Message Receiving Routes

Procedure

  1. Sign in to the AICC as a tenant administrator and choose Configuration Center > Access Configuration > Notification Route.

    Figure 1 Notification Route

  2. Choose New. The New Notification Route dialog box is displayed.

    Figure 2 New Notification Route
    • Media Type: Media type of received messages. The options are SMS and Email.
    • Recipient Address: Address for receiving messages. When Media Type is set to SMS, enter a mobile number. You can enter multiple numbers and separate them with commas (,). The mobile number must be unique.
    • Gateway: Gateway for receiving messages. When Media Type is set to Email, select a gateway. The options are email gateways whose Protocol Type is POP3 or IMAP in the tenant space.
    • Implementation mode: Implementation mode of a notification route. The options are as follows:
      • Inbox: Notification routing is implemented through the inbox.
      • Service Invoking: Notification routing is implemented through service invocation. The options are Satisfaction Survey and Cas service.
    • Recipient: Select a business account in the tenant space.

  3. Click Save.