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Error Count Clearance
Error Count Clearance
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Parameter Description
- Node Name: name of a node.
- Description: details of a node.
Using the Diagram Element
The Error Count Clearance diagram element is used when the number of semantic recognition and key pressing errors do not need to be accumulated.
Click the diagram element, or drag it to the canvas.
Typical Application Scenario
- Sign in to the AICC and choose .
- Configure a domain and an intention.
- Choose Create in the upper right corner, set Name, and click Save.
Figure 1 Creating a domain
, click
- Click the name of the new domain. The Intention Management page is displayed.
- Click Create, choose General intent, enter an intention name, configure Corpus and Response, and click Save.
Figure 2 Creating an intention
- Select the new intention and click Active to activate the new intention.
- Choose Create in the upper right corner, set Name, and click Save.
- Configure an intelligent IVR flow.
- Choose and click Add to add a simple flow.
- Click + in the Flow Variable area. In the dialog box that is displayed, set the variable name and data type.
Figure 3 Flow variables to be added
Figure 4 Flow orchestration example (Semantic Recognition diagram element)
- Use the response variable FLOW.answer for the Response diagram element below the Semantic Recognition diagram element to send the reply to the matched intention.
- Use the response variable FLOW.error3 for the Response diagram element of the error3 condition branch of the Semantic Recognition diagram element to send the reply "Three Errors" for three semantic recognition errors.
- Save and release the flow.
- Choose and bind the flow to a chatbot.
- Choose Test Call.
. In the last column corresponding to the chatbot, click In the test dialog box that is displayed, click Start Call to test the chatbot. Enter incorrect corpuses continuously. If the chatbot keeps replying "Unknown intent" and does not reply "Three Errors " for more than three semantic recognition errors, the Error Count Clearance diagram element takes effect in the flow.Figure 5 Testing the chatbot
Parent topic: Diagram Elements
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