Help Center/ Partner Center/ User Guide/ Distribution Partner Program/ Resellers/ Customers/ Customer Management/ Performing Resource O&M on Customers' Behalf
Updated on 2024-08-13 GMT+08:00
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Performing Resource O&M on Customers' Behalf

Partners can perform resource O&M on behalf of customers associated in the reseller model in the Partner Center.

Prerequisites

A partner must obtain customer authorization before performing resource O&M on behalf of a customer.

Procedure

  1. Use your partner account to log in to Huawei Cloud.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. In the top navigation, select Sales > Customers > Customer Management.
  4. Select a customer and click More > Perform O&M Operations on Customers' Behalf in the Operation column.

  5. In the displayed dialog box, click OK.
  6. On the console page, perform resource O&M operations as prompted.

    When you perform resource O&M on a customer's behalf, your partner account will be switched to the customer account. To switch the account back, click Switch Role.

Parent topic: Customer Management