Viewing Customer Alerts

Partners can view alerts about customers on Partner Center.

Customer alerts are updated by day.
Customer alerts are about customer churn.
You can view all customer alerts with an Admin account or an account director account.
If you have customer management or customer alert management permissions, you can view all customer alerts and alert details.

Sign in to Huawei Cloud as a partner.
In the drop-down list of your account name, click Partner Center to go to the Partner Center.
In the top navigation bar, select Sales > Customers > Customer Alerts.
Click the View Alerts tab to view all alerts.
- Click to view alert details and alert handling information.
- On the right corner above the list, enter a customer name or an account manager name to filter alerts.
- You can also go to Partner Center > Home > Customer Alerts and select the View Alerts tab to view customer alerts.
- Alternatively, you can go to Partner Center > Sales > Customers > Customer Management and click a number in the Alerts to Be Handled column to go to the Customer Alerts page, and select the View Alerts tab to view customer alerts.