Using Google Chrome to Access MRS Manager on macOS

Issue

The user failed to access MRS Manager using Google Chrome on macOS.

Symptom

MRS Manager is inaccessible from Google Chrome on macOS.

Possible Causes

Access failed due to restrictions of the Mac certificates.

Procedure

1. Enter the login URL of MRS Manager in the address box of Google Chrome.

   The MRS Manager login page is displayed, although Google Chrome cannot be used to log in to MRS Manager at this time. Proceed with the next step.

2. Search for the certificate.

   Click in the upper left corner of the browser and click in the target row.

3. Obtain the certificate.

   Select the certificate and drag it to the desktop to obtain the certificate.

4. In the Mac application, choose Keychain Access.
5. Set Keychains to login and Category to Certificates.
6. Drag the certificate obtained in Step 3 to the keychain list.
7. Double-click the certificate, configure Always Trust for it, and close the window.

   

8. In the displayed dialog box, enter the login password. Then you can access MRS Manager using Google Chrome.