Help Center/ Situation Awareness/ FAQs/ Product Consulting/ How Do I Handle the 403 forbidden Error Reported by SA?
Updated on 2022-09-27 GMT+08:00
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How Do I Handle the 403 forbidden Error Reported by SA?

Symptom

A 403 Forbidden error as shown in the following figure was returned when a user accessed the Threat Alarms page.

Figure 1 Error 403

Possible Cause

The IAM account had only SA Full Access or SA ReadOnlyAccess permissions assigned. To access the page, the account must have Tenant Guest permissions.

Currently, the SA FullAccess or SA ReadOnlyAccess permission can be used only when you have the Tenant Guest permission. The details are as follows:

  • Configure all SA permissions: SA FullAccess and Tenant Guest.

    To use SA Resource Manager and Baseline Inspection, configure the following permissions:

  • Configure SA read-only permissions: Configure SA ReadOnlyAccess and Tenant Guest.

Solution

Use the administrator account to assign Tenant Guest permissions to the IAM account.

Figure 2 Tenant Guest

For details about Tenant Guest permissions, see System Permissions. To assign Tenant Guest permissions to an IAM account, add the IAM account to a user group and assign the permissions to the group.

Parent topic: Product Consulting