Updated on 2025-04-21 GMT+08:00

Service Price

Huawei Cloud Support Plans are billed by calendar month. You need to purchase Support Plans of different levels separately based on the billing standards below.

Table 1 Price details about support plans

Developer

Business

Enterprise On-Ramp

Enterprise

$26 USD/month

Either $90 USD

or

10% of monthly expenditures for the first $0 USD to $9,000 USD

+

7% of monthly expenditures from $9,000 USD to $72,000 USD

+

5% of monthly expenditures from $72,000 USD to $225,000 USD

+

3% of monthly expenditures over $225,000 USD

(whichever is greater, discounts not applied)

Either $5,000 USD

or

10% of monthly expenditures

(whichever is greater, discounts not applied)

Either $13,500 USD

or

10% of monthly expenditures for the first $0 USD to $135,000 USD

+

7% of monthly expenditures from $135,000 USD to $450,000 USD

+

5% of monthly expenditures from $450,000 USD to $900,000 USD

+

3% of monthly expenditures over $900,000 USD

(whichever is greater, discounts not applied)

If the support service is used for less than a month, fees are calculated in proportion to the number of service days in the calendar month.

In this case, the pricing tier must be corrected in proportion to the number of days. The basic support fee is also calculated in proportion to the number of service days in a calendar month. If the ratio of the number of service days in the month to the number of days in the calendar month is R, the service fee is calculated based on Table 2.

Table 2 Price details about support plans used for less than a month

Developer

Business

Enterprise On-Ramp

Enterprise

$(26 x R) USD/month

Either $(90 x R) USD

or

10% of monthly expenditures for the first $0 USD to $(9,000 x R) USD

+

7% of monthly expenditures from $(9,000 x R) USD to $(72,000 x R) USD

+

5% of monthly expenditures from $(72,000 x R) USD to $(225,000 x R) USD

+

3% of monthly expenditures over $(225,000 x R) USD

(whichever is greater, discounts not applied)

Either $5,000 USD

or

10% x (Monthly expenditures x R)

(whichever is greater, discounts not applied)

Either $(13,500 x R) USD

or

10% of monthly expenditures for the first $0 USD to $(135,000 x R) USD

+

7% of monthly expenditures from $(135,000 x R) USD to $(450,000 x R) USD

+

5% of monthly expenditures from $(450,000 x R) USD to $(900,000 x R) USD

+

3% of monthly expenditures over $(900,000 x R) USD

(whichever is greater, discounts not applied)