Downgrading a Partner Support Plan

Updated on 2022-02-10 GMT+08:00

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HUAWEI CLOUD allows partner support plan downgrade and returns the prepaid basic support fee difference based on unused service days of the subscribed period. However, partners should not frequently change the partner support plan level. HUAWEI CLOUD reserves the right to reject frequent upgrades or downgrades.

Fee changes involved with the downgrade: Calculate the support fee surplus of the old partner support plan for the remaining service period, subtract the support fee required by the new partner support plan, and the result is the support fee to be returned.

Parent topic: Billing in Special Scenarios

Previous topic: Upgrading a Partner Support Plan

Next topic: Unsubscribing from a Partner Support Plan

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