Overview

When to Renew Subscriptions

If yearly/monthly meeting resources are about to expire but you want to continue using functions, such as meeting duration, maximum number of participants, and recording, you need to renew the resource subscription within a specified period. Otherwise, these functions will be affected, the resources will be automatically released, and data will be lost and cannot be restored.

If you renew the resources before them expires, they will be retained and you can continue using the meeting functions. For details about meeting resource statuses after they have expired and the associated impacts, see Impact of Expiration.

How to Renew Subscriptions

You can renew a yearly/monthly meeting resource manually or automatically.

You can select a method to renew a yearly/monthly meeting resource based on the phase the resource is currently in.

Figure 1 Selecting a renewal method based on the current phase of the meeting resource

• A meeting resource is in the Running state after it is provisioned.
• When a resource subscription expires, the resource status will change from Running to Expired.
• If you do not renew the subscription when the resource expires, the grace period will start. If you do not renew the subscription after the grace period ends, the resource status will change from Expired to Frozen.
• If you do not renew the subscription before the retention period expires, your resource will be automatically deleted.

Both the grace period and retention period are 15 days. For details, see What Is a Grace Period of Huawei Cloud? How Long Is It? and What Is a Retention Period of Huawei Cloud? How Long Is It?

You can enable auto-renewal any time before a meeting resource expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00, seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires. You can change the auto-payment date for renewal as required.