Help Center/ KooPhone/ Billing/ Stopping Billing
Updated on 2024-07-15 GMT+08:00

Stopping Billing

Yearly/Monthly

You pay a one-off fee for a yearly/monthly cloud phone upon purchase. Billing automatically stops when the subscription expires.

If you no longer need a resource, but the subscription has not yet expired, you can unsubscribe from it. Huawei Cloud may issue you a refund, depending on what coupons were used for the purchase and if 5-day unconditional unsubscription rules apply. For details about unsubscription rules, see Unsubscription Rules.

Pay-per-Use

If a pay-per-use cloud phone is no longer needed, you can delete it to stop billing. Cloud phones are still billed if only stopped. Therefore, you need to delete them to avoid further fees.