Arrears

When you use cloud services, your account goes into arrears when the balance is less than the bill to be settled. Cloud services may not run normally, so top up your account in time.

Arrears Reason

A pay-per-use Kafka instance has been running for some time, and the account balance becomes insufficient.

Arrears Impact

Yearly/Monthly
For Kafka instances billed on a yearly/monthly basis, you have paid for the resources in advance. Even if your account is in arrears, existing yearly/monthly Kafka instances can still be used. However, you cannot perform operations that generate fees, such as purchasing Kafka instances, expanding instance specifications, and renewing subscriptions.
Pay-per-use
When your account is in arrears due to automatic fee deduction for pay-per-use Kafka instances, the account status turns to arrears. In arrears, the pay-per-use resource continues rendering service but the resource enters the grace period. You need to pay the fees of your pay-per-use resource incurred during the grace period. To view the fees, go to the Billing Center > Overview page. Huawei Cloud will deduct the fees after you top up your account.

If you do not pay the arrears within the grace period, the resource enters the retention period and its status turns to Frozen. You cannot perform any operations on pay-per-use resources in the retention period.

If you do not pay the arrears within the retention period, your Kafka instance will be released, and data will be lost. Instances will be deleted permanently upon release.

Figure 1 Life cycle of a pay-per-use Kafka instance

For details about the grace period and the retention period, see What Is a Grace Period of Huawei Cloud? How Long Is It? and What Is a Retention Period of Huawei Cloud? How Long Is It?