Help Center/ IoT Device Access/ Billing/ Renewal/ Auto-Renewal
Updated on 2025-06-24 GMT+08:00
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Auto-Renewal

Auto-renewal can prevent IoTDA instances from being automatically deleted if you forget to manually renew them. The auto-renewal rules are as follows:

  • The auto-renewal period of an IoTDA instance varies depending on how you enable auto-renewal.
  • You can enable auto-renewal anytime before an IoTDA instance expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00, seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires.
  • After auto-renewal is enabled, you can still renew the IoTDA instance manually if you want to. After a manual renewal is complete, auto-renewal is still valid, and the renewal fee will be deducted from your account seven days before the new expiry date.
  • By default, the renewal fee is deducted from your account seven days before the new expiry date. You can change this auto-renew payment date as required.

For details about auto-renewal rules, see Auto-Renewal Rules.

Prerequisites

The yearly/monthly IoTDA instance has not expired.

Enabling Auto-Renewal During Instance Purchase

You can enable auto-renewal on the IoTDA instance purchase page, as shown in Figure 1.

Figure 1 IoTDA instance - Auto-renewal configuration

The auto-renewal periods are as follows:

  • Monthly subscriptions renew each month.
  • Yearly subscriptions renew each year.

Enabling Auto-renewal on the Renewals Page

  1. Log in to the console.
  2. On the top menu bar, choose Billing > Renewal. The Renewals page is displayed.
  3. Set the search criteria.

    • Click Auto Renewals. On this tab, you can view the resources for which auto-renewal has been enabled.
    • On the Manual Renewals, Pay-per-Use After Expiration, and Renewals Canceled page, you can enable auto-renewal for resources.
    Figure 2 Renewal management

  4. Enable auto-renewal for yearly/monthly resources.

    • Enabling auto-renewal for a single resource: Select the IoTDA instance for which you want to enable auto-renewal and click Enable Auto-Renewal in the Operation column.
      Figure 3 Renewing a single resource
    • Enabling auto-renewal for multiple resources at a time: Select the IoTDA instances for which you want to enable auto-renewal and click Enable Auto-Renewal above the list.
      Figure 4 Enabling auto-renew for multiple resources

  5. Select a renewal period, specify the auto-renewal times, and click OK.

    The auto-renew period is subject to the selected renewal period and auto-renew times. For example, if you select three months as the renewal period and do not select Preset Auto-renewals, your subscription is automatically renewed for three months before each expiration.

    Figure 5 Enabling auto-renewal

Parent topic: Renewal