Updated on 2025-09-16 GMT+08:00

Overview

When to Renew Subscriptions

If a yearly/monthly load balancer is about to expire but you want to continue using it, you need to renew the subscription within a specified period, or the load balancer will be automatically released, and data will be lost and cannot be restored.

Only yearly/monthly load balancer subscriptions can be renewed. If you use pay-per-use load balancers, ensure that your account has sufficient balance to pay your amount due. For details, see Topping Up an Account.

If you renew the load balancer before it expires, resources will be retained and you can continue using the load balancer. For details about load balancer statuses after they have expired and the associated impacts, see Impact of Expiration.

How to Renew Subscriptions

You can renew a yearly/monthly load balancer manually or automatically.

Table 1 Renewing a yearly/monthly load balancer

Method

Description

Manually Renewing a Load Balancer

You can renew a yearly/monthly load balancer on the console anytime before it is automatically released.

Auto-renewing a Load Balancer

You can enable auto-renewal to automatically renew a load balancer before it expires. This prevents the load balancer from being released in case you forget to renew the subscription.

You can select a method to renew a yearly/monthly load balancer based on the phase the load balancer is currently in.

Figure 1 Selecting a renewal method
  • A load balancer is in the running state after it is provisioned.
  • When a load balancer expires, its status will change from Running to Expired.
  • If the load balancer is not renewed, it enters a grace period. If it is not renewed by the time the grace period expires, the load balancer will be frozen and enter a retention period.
  • If you do not renew the subscription before the retention period expires, your resources will be automatically released.

You can enable auto-renewal anytime before a load balancer expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00, seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires. You can change the auto-payment date for renewal as required.