Auto-renewing a Connection

Auto-renewal can prevent connections from being automatically released if you forget to manually renew them. The auto-renewal rules are as follows:

• The first auto-renewal date is based on when a connection expires and the billing cycle.
• The auto-renewal period depends on the subscription term. For example, if the subscription term is 3 months, your subscription is automatically renewed for three months every time before expiration.
• You can enable auto-renewal at any time before a connection expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00 seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expired.
• After auto-renewal is enabled, you can still renew the connection manually if you want to. After a manual renewal is complete, auto-renewal is still valid, and the renewal fee will be deducted from your account seven days before the new expiry date.
• By default, the renewal fee is deducted from your account seven days before the new expiry date. You can change this auto-renewal payment date as required.

For more information about auto-renewal rules, see Auto-Renewal Rules.

Enabling Auto-Renewal During Purchase

You can enable auto-renewal on the connection purchase page, as shown in Figure 1. For more information, see Creating a Connection.

Figure 1 Enabling auto-renewal