Overview

When to Renew Subscriptions

After yearly/monthly bandwidth packages expire, network instances cannot use the cloud connections normally. If you want to continue using the cloud connections, you need to renew the bandwidth packages within the specified period. If the bandwidth packages are not renewed, they will be automatically released, and data will be lost and cannot be restored.

Only yearly/monthly bandwidth package subscriptions can be renewed. Ensure that your account has sufficient balance to pay your amount due. For details, see Topping up an Account (Postpaid Direct Customers).

If you renew the bandwidth package before it expires, resources will be retained and you can continue using the bandwidth package. For details about bandwidth package statuses after they have expired and the associated impacts, see Impact of Expiration.

How to Renew Subscriptions

You can renew a yearly/monthly bandwidth package manually or automatically.

You can select a method to renew a yearly/monthly bandwidth package based on the phase the bandwidth package is currently in.

Figure 1 Selecting a renewal method based on bandwidth package's current phase

• A bandwidth package is in the Running state after it is provisioned.
• When a bandwidth package subscription expires, the bandwidth package status will change from Running to Expired.
• If an expired bandwidth package is not renewed, it enters a grace period. If it is not renewed by the time the grace period expires, the bandwidth package will be frozen and enter a retention period.
• If you do not renew the subscription before the retention period expires, your resources will be automatically deleted.

For details about the grace period and retention period, see What Is a Grace Period of Huawei Cloud? How Long Is It? and What Is a Retention Period of Huawei Cloud? How Long Is It?

You can enable auto-renewal at any time before a bandwidth package expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00, seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires. You can change the auto-payment date for renewal as required.