Help Center/ Elastic Cloud Server/ FAQs/ File Upload/Data Transfer/ What Should I Do If the Connection Between the Client and the Server Times Out When I Upload a File Using FTP?
Updated on 2025-01-10 GMT+08:00
What Should I Do If the Connection Between the Client and the Server Times Out When I Upload a File Using FTP?
Symptom
When I attempted to access the server from the client to upload a file using FTP, the connection timed out.
Constraints
The operations described in this section apply to FTP on local Windows only.
Possible Causes
Data is intercepted by the firewall or security group on the server.
Solution
- Check the firewall settings on the server.
- Disable the firewall or add desired rules to the security group.
Parent topic: File Upload/Data Transfer
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