Help Center/ Partner Center/ FAQs/ Cloud Solution Providers/ Other/ What Are the Impacts of Account Restriction or Freezing?
Updated on 2022-09-27 GMT+08:00
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What Are the Impacts of Account Restriction or Freezing?

  • Account restriction:
    • If the account of a partner is restricted, all customers of this partner cannot purchase any resources.
    • If the account of Partner Service Provider is restricted, the resellers managed by Partner Service Provider and the customers associated with the resellers cannot purchase any resources.
  • Account freezing:
    • The accounts and resources of associated customers will also be frozen.
    • Online and offline customer development is not allowed.
    • Disassociation from customers is not allowed.
    • Customer account unfreezing is allowed but resource unfreezing is not allowed.
    • If the account of Partner Service Provider is frozen, developing resellers is not allowed.
    • If the account of Partner Service Provider is frozen, the accounts of resellers managed by Partner Service Provider will also be frozen.
      • Online and offline customer development is not allowed.
      • Disassociation from customers is not allowed.
      • Customer account unfreezing is allowed but resource unfreezing is not allowed.
      • The resources of the associated customers will also be frozen.

Parent topic: Other