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- Product Bulletin
- Function Overview
- Service Overview
- Getting Started
-
User Guide (End Users)
- Getting to Know Workspace
- Introduction to Terminals
- Logging In to a Desktop Using an SC
- Logging In to a Desktop Using a TC
- Logging In to a Desktop Using a Mobile Terminal (Android)
- Desktop Assistant
- Changing the Login Password
- Forbidden Operations
- Configuring Dual-Screen Display
- Common Function Configuration
- Change History
-
User Guide (Administrators)
- Overview
-
Desktops
- Managing Desktops
- Collaborative Desktops
- Assigning Desktops
- Unbinding a User
- Viewing Desktops That Fail to Be Created
- Modifying Specifications
- Recomposing a System Disk
- Adding a Disk
- Expanding the Disk Capacity
- Deleting a Disk
- Managing Tags
- Converting a Desktop to an Image
- Configuring a Desktop Network
- Changing the Desktop Billing Mode
- Renewing a Yearly/Monthly-Billed Desktop
- Unsubscribing from a Desktop
-
Desktop Pools
- Managing Desktop Pools
- Viewing Desktops That Fail to Be Created in the Desktop Pool
- Modifying Specifications
- Adding a Desktop to a Desktop Pool
- Recomposing a System Disk
- Adding Disks
- Expanding the Disk Capacity
- Deleting Disks
- Creating an Image
- Adding Users or User Groups
- Removing Users or User Groups
- Renewing a Yearly/Monthly-Billed Desktop Pool
- Unsubscribing from a Desktop Pool
- Users
- User Groups
- Policy Management
- OU Management
-
Tenant Configuration
-
Basic Configuration
- Configuring an AD Domain
- Configuring AD Domain Certificate Authentication
- Changing the Domain Administrator Password
- Modifying Domain Configurations
- Changing the Internet Access Mode
- Changing the Service Subnet
- Canceling a Service
- Reactivating a Service
- Configuring Whether to Block Notification Emails for Desktop Unsubscription or Deletion
- Multi-VPC Workspace
- Enabling NAT Mapping for Direct Connect
- Configuring User Log Collection
- Upgrading Client and VM Components and Rotating Authentication Credentials
- Other
- Authentication Configuration
- Other
-
Basic Configuration
- Internet Access Management
- Monitoring and Analysis
- Tasks
- O&M
- Application Center
- Private Images
- Permission Management
- Data Backup and Restoration
- Common Function Configuration
- Monitoring
- Subscribing to an Event
- Change History
- Best Practices
-
FAQs
-
FAQs for Administrators
- What Are the Features and Advantages of Workspace?
- How Is Workspace Charged?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Add a Disk?
- How Do I Connect the Desktop to a Local Printer?
- How Do I Connect the Desktop to a Network Printer?
- How Do I Do If the Desktop Fails to Connect to the AD?
- Can I Change the User Authentication Mode of the Desktop?
- How do I Enable LDAPS on the AD Server?
- How do I Export the Root Certificate of an LDAPS-enabled AD server?
- What If I Fail to Purchase a Desktop?
- How Do I Do If the Functions of Purchasing a Desktop, Creating a User, Creating a Policy, and Enabling the Internet are Unavailable?
- Can I Use Private Images to Purchase Desktops?
- How Many Private Images Can Be Created on Workspace at Most?
- What Are the Network Requirements for Logging In to Desktops?
- How Do I Do If My Desktop Cannot Access the Internet?
- How Do I Configure Workspace to Access the Internet?
- How Do I Configure Workspace to Access the Enterprise Intranet?
- How Do I Enable the Internet on Other Cloud Service Pages?
- How Do I Copy Files Between a Desktop and a Local Storage Device?
- What If I Lost the Administrator Password?
- How Does an Administrator Unlock an End User Account?
- How Do I Do If an End User Fails to Log In to a Desktop?
- How Do I Back Up and Restore a Desktop?
- How Do I Do If a Message Is Displayed Indicating Duplicate Policy Names During Policy Import?
- How Do I Do If a User Cannot Be Bound to a Client Using the Dynamic Verification Code of the Previously Bound MFA Device?
- How Do I Do If the Message "Insufficient permissions for the IAM account. Security Administrator permissions required." Is Displayed When I Enable an Agency?
- How Do I Do If a User Does Not Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Add Resources to or Remove Resources from an Enterprise Project After Purchasing Workspace?
- Why Can't I Start a Pay-per-Use Cloud Desktop?
- How Do I Enable IPv6 on Workspace?
- How Do I Enable RDP on Workspace?
- How Do I Configure Security Group Rules When Using a Custom Security Group?
-
FAQs for End Users
-
Desktop Usage Issues
- How Do I Do If the Desktop Freezes?
- How Do I Do If the Disk Space Is Insufficient?
- How Do I Enter the CLI Mode?
- How Do I Do If My Desktop Cannot Connect to the Internet?
- Do Cloud Desktops Support Personalized Settings?
- How Do I Take a Screenshot?
- How Do I Do If the Printer Cannot Be Used?
- What If I Can't Use Network Printers on Workspace?
- How Do I Download the Software?
- How Do I Do If Data Disks of a Windows Desktop Cannot Be Found After Recomposing the System Disk?
- What Do I Do If I Cannot Copy Files Between a Desktop and a Local Storage Device?
- How Do I Do If the Desktop Screen Cannot Be Adapted?
- How Do I Do If I Cannot Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Manually Configure Time Synchronization on a Windows Desktop?
-
Login Issues
- How Do I Do If I Forget the Password?
- What If the Account Is Locked?
- What Devices Can Be Used to Log In to a Desktop?
- What If I Fail to Log in to a Desktop?
- How Do I Do If I Cannot Pass Multi-Factor Authentication?
- How Do I Do If the System Displays a Message Indicating that the Login Fails Due to Policy Restrictions?
- Terminal Binding Problems
-
OS Issues
- Can I Update the Desktop OS?
- What OSs Can Run on Workspace?
- Which Software Cannot Be Uninstalled?
- Which Files Cannot Be Deleted?
- Which Software Cannot Be Upgraded?
- Which Ports Cannot Be Deleted?
- Which Commands Cannot Be Executed?
- How Do I Query the System Information?
- Is There Any Help Document for OSs?
-
Desktop Usage Issues
- Change History
-
FAQs for Administrators
- SDK Reference
-
API Reference
- Before You Start
- Overview
- Calling APIs
-
Workspace APIs
- Huawei Cloud Workspace
-
Desktop
- Creates a desktop.
- Queries desktops.
- Deletes one desktop.
- Queries details about one desktop.
- Deletes desktops in batches.
- Deregistering Desktops in Batches
- Queries the desktop details list.
- Performs operations on the desktop.
- Modifies specifications.
- Rebuild a Desktop
- Query the Desktop Network
- Switching a Desktop Network
- Desktop Statistics
- User
- User Group
- Disk
- Connection information
- Access policy
- Product Packages
- Authentication configuration
- Quota
- Image
- AZ
- Desktop Tag
- Task.
- Network
-
Binds a terminal to a desktop.
- Queries the configuration of the switch for binding a terminal to a desktop.
- Configures the switch for binding a terminal to a desktop.
- Queries terminal-desktop binding configurations.
- Adds a terminal-desktop binding configuration.
- Modifies a terminal-desktop binding configuration.
- Deletes a terminal-desktop binding configuration.
- Appendix
- Change History
-
User Guide (Application Streaming)
- Overview
-
Administrator Operation Guide
- Operation Procedure
- Logging In to the Workspace Application Streaming Console
- Enabling the Service
- Creating a User
- Applications and Images
- Server Groups
- Application Groups
- User Management
- Policy Groups
- Monitoring Analysis
- OU Management
- Application Internet Access Management
- Upgrading Protocol Components
- Scheduled Tasks
- Storage
- Tenant Configuration
- Private Images
- Configuring Personalized Data
- Subscribing to an Event
- Permissions Management
- Configuring Common Functions
-
FAQs
- What Is the Relationship Between Workspace Application Streaming and Workspace?
- What Types of Applications Can Be Published?
- What Can I Do If an Application Fails to Be Published?
- How Do I Deploy a Windows AD Server?
- How Do I Deploy an RD Licensing Server?
- How Do I Configure RDS Licensing and Security Policies?
- How Do I Create a User OU on the AD Server?
- How Do I Create a User Group on the AD Server?
- How Do I Create a User on the AD Server?
- How Do I Configure Network Connection Between Workspace Application Streaming and the Windows AD?
- How Do I Log in to an APS?
- How Do I Purchase the NAT and EIP Services to Enable Cloud Applications to Be Accessed Through the Internet?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Do If the Application Operation Page Has Black Borders and Cannot Be Moved?
- How Do I Do If an End User Fails to Log In to a Cloud Application?
- How Do I Reset a User Password?
- How Do I Do If I Fail to Add a Computer Back to the Domain?
- How Do I Add an ECS to the Domain of an APS?
- How Do I Use the GPO Group Policy to Make a Domain User Become a Local Administrator of a PC?
- How Do I Install Sandbox Software?
- How Do I Do If There Is No Sound or the Screen Is Frozen While There Is Sound When Using Google Chrome or Bilibili Player for Video Playback?
- How Do I Do If the Window Cannot Be Dragged When the Sandbox Application Is Started?
- RD License Server Fails to Be Added to the AD domain
- Error Code 6030/6047 Reported When Accessing a Shared Desktop Application
- File Resources on the APS Cannot Be Automatically Refreshed During Workspace Application Streaming Operations
- How Do I Update or Add an Application?
- How Do I Authorize an IAM User to Use Workspace Application Streaming?
- How Do I Calculate the Number of Concurrent Sessions of a Cloud Application?
- What If I Can't Open a Cloud Application?
-
Terminal User Operation Guide
- Process
- Using an Application on a Soft Client
- Using an Application on a Thin Client
-
FAQs
- How Do I Do If the Cloud Application Cannot Be Used?
- How Do I Do If I Cannot View Cloud Applications on Desktops?
- How Do I Do If I Forget the Password?
- How Do I Do If the Account is Locked?
- How Do I Do If I Fail to Log In to the Client?
- How Do I Enable a Local Storage Device to Copy Files to an APS?
- How Do I Recover Important Files and Documents from the Sandbox to the Local Computer?
- How Do I Delete a Sandbox?
- How Do I Remove the Yellow Border of an Application After the Sandbox Application Is Started?
- Change History
- General Reference
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Restoring Desktop Data Using CBR
Scenarios
When an event such as virus intrusion, mis-deletion, or software or hardware fault occurs, you can use the Cloud Backup and Recovery (CBR) service to restore the desktop data to any backup point. During backup and restoration, CBR protects your workloads by securing your data and ensuring data consistency.
Prerequisites
- You have purchased a desktop.
- The administrator account has the permission on CBR.
NOTE:
- By default, a Huawei Cloud account has the operation permissions on all Huawei Cloud services. If you use such an account, you do not need to confirm it.
- To use CBR, the IAM account created under the Huawei Cloud account must be added to the admin user group or a user group with CBR operation permissions. You can go to the IAM page to check whether the user belongs to the admin user group. If not, grant the IAM account the permission for using CBR.
Procedure
Purchasing desktop backup vault capacity
- Log in to the console as an administrator.
- On the Huawei Cloud official website, click Console in the upper right corner.
- Enter the username and password as prompted, and click Log In.
- Click in the upper left corner of the console and select a region and a project.
NOTE:
Select the region and project where the desktop to be backed up is located.
- In the navigation pane, click . In the service list, choose Storage > Cloud Backup and Recovery.
The Dashboard page is displayed.
- In the navigation pane, click Desktop Backups.
The desktop backup list page is displayed.
- In the upper right corner, click Buy Desktop Backup Vault.
The page for purchasing desktop backup vault capacity is displayed.
- Configure the parameters, as shown in Table 1.
Table 1 Parameters for purchasing desktop backup vault capacity Parameter
Description
Example Value
Billing Mode
- Yearly/monthly is a prepaid billing mode. You are billed based on the subscription duration you specify. This mode provides lower prices and is ideal when the resource use duration is predictable.
- Pay-per-use is a postpaid billing mode. You are billed based on your resource usage and can increase or delete resources at any time. Fees are deducted from your account balance.
Pay-per-use
Associate Desktop
Configure
DOC03
Vault Capacity
The value ranges from 10 GB to 10485760 GB. The vault capacity cannot be less than the total capacity of the desktop to back up. You can plan the vault capacity by referring to How Large of a Vault Do I Need?. As the vault's used space grows, you can expand the vault capacity when it is insufficient.
-
Auto Backup
- If you select Configure, a backup policy will be applied to this vault and all filesets associated with this vault will be automatically backed up according to the policy. You can select an existing backup policy or create one. For details about how to create a backup policy, see Creating a Backup Policy.
- If you select Skip, filesets associated with this vault will not be automatically backed up until you apply a backup policy to the vault. After creating a vault, manually back up desktop data by referring to 12 to 14.
Configure
Backup Policy defaultPolicy
Tags
(Optional) Add tags to the vault.
A tag consists of a key-value pair. Tags are used to identify, classify, and search for vaults. Vault tags are used to filter and manage vaults only. A vault can have a maximum of 10 tags.
-
Vault Name
User-defined vault name.
A name must contain 1 to 64 characters including digits, letters, underscores (_), and hyphens (-), for example, workspace-vbc_612c.
workspace-vbc_612c
Required Duration
When the billing mode is Yearly/Monthly, select the subscription duration. The validity period ranges from 1 month to 5 years.
Determine whether to enable auto renewal. If you select Auto Renewal:
- Your subscription will be renewed each month for monthly billing.
- Your subscription will be renewed each year for yearly billing.
-
- Click Buy Now.
The confirmation page is displayed.
- Yearly/Monthly: Confirm the vault configuration information, click Submit, and complete the payment as prompted.
- Pay-per-use: Confirm the vault configuration information and click Submit.
- Return to the Desktop Backups page. You can see the created vault in the vault list.
- If a cloud desktop has been selected during vault creation, manually create a backup by referring to 12 to 14 or wait until the automatic backup is complete, and then restore the cloud desktop data by referring to 15 to 17.
- If a cloud desktop has not been selected during vault creation, associate the cloud desktop by referring to 9 to 11, manually create a backup by referring to 12 to 14 or wait until the automatic backup is complete, and then restore the cloud desktop data by referring to 15 to 17.
Associating a cloud desktop
This operation is required only when a cloud desktop was not selected during vault purchase in 6 or when you need to add a cloud desktop to the vault.
- On the Desktop Backups page, locate the desired vault and click Associated Desktops.
- In the resource list, select the cloud desktops you want to back up. After desktops are selected, they are displayed in the list of selected desktops, as shown in Figure 1.
NOTE:
Select a desktop that is not bound to a vault and is in the Running or Using status.
- Click OK.
You can view the number of desktops that have been associated in the Associated Desktops column in the vault list.
Creating a backup
This operation is required only when automatic backup was not set during vault purchase in 6 or when you need to manually create backup data beyond the automatic backup period.
- On the Desktop Backups page, locate the desired vault and choose More > Perform Backup.
- Select the cloud desktop for which you want to create a backup, set the backup name and description, and determine whether to enable full backup, as shown in Figure 2.
- Click OK.
On the Backups tab page, if the status of the backup is Available, the backup task is successful.
Restoring a cloud desktop
After the desktop backup data is generated, you can restore the data as required.
- On the Desktop Backups page, switch to the Backups tab page.
- Find the backup of the vault and cloud desktop, and click Restore Data in the row of the backup in the Available status, as shown in Figure 3.
NOTICE:
- The historical data at the backup point in time will overwrite the current desktop data. The restoration cannot be undone.
- Desktops are shut down when restoring ECSs. Perform a restoration job during off-peak hours.
If you deselect Start the desktop immediately after restoration, manually start the desktop after the restoration is complete.
- Click OK.
You can check whether the data has been restored on the Backups tab page of desktop backup. When the status of the desktop becomes Available, the restoration is successful.
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