Help Center/ Cloud Eye/ Best Practices/ Alarm Notification Methods/ Receiving Alarm Notifications Through WeCom
Updated on 2026-07-24 GMT+08:00

Receiving Alarm Notifications Through WeCom

After you select WeCom as the notification protocol and enter the webhook URL of a WeCom chatbot, if the resource metrics meet the alarm conditions, you can receive alarm notifications in a WeCom group.

In some regions, recipients are now called contacts, and notification groups are now contact groups. The changes will be available in other regions soon. For details, see the console.

Prerequisites

You have created a contact and enabled the WeCom notification protocol whitelist. For details, see Applying for SMN New Protocol OBT.

Creating a WeCom Chatbot

This section uses the WeCom mobile app as an example to describe how to create a WeCom chatbot.

  1. Open the WeCom group that will receive alarm notifications on the WeCom mobile app.
  2. Touch in the upper right corner.
  3. Touch next to Group Robots.
  4. Click Add Robot.
  5. Click New.
  6. Enter a chatbot name, for example, Cloud Eye Alarms.
  7. Click Add.
  8. Click Copy to copy the webhook URL.

Adding a WeCom Chatbot as a Contact

Add the webhook URL of the WeCom chatbot as a contact.

  1. Log in to the Cloud Eye console.
  2. In the navigation pane, choose Alarm Management > Alarm Notifications.
  3. On the Recipients tab page, click Create or click Modify in the row containing an existing contact.
  4. Select WeCom for Protocol.
  5. Enter the webhook URL of the WeCom chatbot in the text box, confirm the information, and click Create.

Creating an Alarm Contact Group and Adding Alarm Contacts

Create an alarm contact group and add contacts to the group.

For details, see Creating a Contact/Contact Group.

Creating an Alarm Rule

Create an alarm rule. You can configure a notification policy or directly select a contact group or contact to receive notifications.

For details about how to create an alarm rule, see Creating an Alarm Rule. For details about how to create a notification policy, see Creating, Modifying, or Deleting a Notification Policy.

Viewing Alarm Notifications

When a metric triggers the alarm rule, the WeCom group will receive an alarm notification.