Error Codes
Description
If an error occurs when an API is called, error information is returned. This section describes the error information for EIP APIs (excluding native OpenStack APIs).
Example of Returned Error Information
{
"code": "VPC.0504",
"message": "Floating IP could not be found."
} Error Code Description
If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in Error Codes.
| Module | Status Codes | Error Code | Message | Description | Handling Measure |
|---|---|---|---|---|---|
| Public | 400 | VPC.0002 | AZ name is null. | The AZ is left blank. | Check whether the availability_zone field in the request body for creating a subnet is left blank. |
| 404 | VPC.0003 | VPC does not exist. | The VPC does not exist. | Check whether the VPC ID is correct or whether the VPC exists under the tenant. | |
| 400 | VPC.0004 | VPC is not active. Try again later. | The VPC status is abnormal. | Try again later or contact technical support. | |
| 401 | VPC.0009 | Real-name authentication failed. | Real-name authentication fails. | Contact technical support. | |
| Public | 400 | VPC.0007 | Inconsistent tenant IDs. | Inconsistent tenant IDs. | The tenant ID in the URL is different from that parsed in the token. |
| 401 | VPC.0008 | Invalid token in the header. | Invalid token. | Check whether the token in the request header is valid. | |
| 403 | VPC.2701 | Token not allowed to do this action. | You do not have the permission to perform this operation, or your account balance is insufficient. | Check whether the account balance is insufficient or whether your account has been frozen. | |
| Public | 403 | VPC.0010 | Insufficient permissions to make calls to the underlying system. | Insufficient permissions to make calls to the underlying system. | Obtain the required permissions. |
| 403 | VPC.2201 | Policy does not allow <x:x:x> to be performed. | Insufficient fine-grained permissions. | Obtain the required permissions. | |
| Public | 400 | VPC.0014 | The enterprise project is unavailable. | The enterprise project is unavailable. | Use the ID of another available enterprise project. |
| 400 | VPC.0011 | Invalid enterprise project ID. | Invalid enterprise project ID. | Enter a valid enterprise project ID. | |
| 500 409 | VPC.0304 | An internal error occurs when operations are being performed on the bandwidth. | An internal error occurs when operations are being performed on the bandwidth. | Contact technical support for handling the error based on the displayed error message. | |
| Assigning an EIP | 400 | VPC.0301 | Bandwidth name or share_type is invalid. | The specified bandwidth parameter for assigning an EIP is invalid. | Check whether the specified bandwidth parameter is valid. |
| 400 | VPC.0501 | Bandwidth share_type is invalid. | Invalid EIP parameters. | Check whether the parameter values are valid based on the returned error message and API reference document. | |
| 403 | VPC.0502 | You are not allowed to assign the EIP. | You are not allowed to assign the EIP. | Check whether the account balance is insufficient or whether your account has been frozen. | |
| 500 | VPC.0503 | Failed to assign the EIP. | Failed to assign the EIP. | Contact technical support. | |
| 500 | VPC.0504 | FloatIp is null. | Failed to assign the EIP because no IP address is found. | Contact technical support. | |
| 500 | VPC.0508 | Port is invalid. | Port-related resources could not be found. | Contact technical support. | |
| 409 | VPC.0510 | EIP has already been bound to a port. | The EIP has already been bound to another ECS. | Unbind the EIP from the ECS. | |
| 409 | VPC.0511 | The port has already been bound with an EIP. | The port has already been bound with an EIP. | Disassociate the port from the EIP. | |
| 409 | VPC.0521 | Quota exceeded for resources: ['floatingip']. | Insufficient EIP quota. | Release the unbound EIPs or request to increase the EIP quota. | |
| 409 | VPC.0522 | The IP address is in use. | The IP address is invalid or in use. | Check whether the IP address format is valid or replace it with another IP address. | |
| 409 | VPC.0532 | No more IP addresses available on network. | Failed to assign the IP address because no IP addresses are available. | Release unbound EIPs or try again later. | |
| 404 | VPC.0012 | Requested resources not found. | The enterprise project ID does not exist. | Check whether an enterprise project with this ID exists for the tenant. | |
| 400 | EIP.7901 | Invalid input parameter. | Invalid request body. | Check the JSON format and the value range as prompted. | |
| Querying an EIP | 400 | VPC.0501 | Invalid floatingip_id. | Invalid EIP parameters. | Check whether the EIP ID is valid. |
| 404 | VPC.0504 | Floating IP could not be found. | The EIP could not be found. | Check whether the specified EIP ID is valid. | |
| 500 | VPC.0514 | Neutron error. | An exception occurs in the IaaS OpenStack system. | Check whether the Neutron service is normal or contact technical support. | |
| Querying EIPs | 400 | VPC.0501 | Invalid limit. | Invalid EIP parameters. | Check whether the parameter values are valid based on the returned error message and API reference document. |
| Releasing an EIP | 400 | VPC.0501 | Invalid param. | Invalid EIP parameters. | Contact technical support. |
| 404 | VPC.0504 | Floating IP could not be found. | The EIP could not be found. | Check whether the specified EIP ID is valid. | |
| 409 | VPC.0512 | Resource status is busy, try it again later. | The EIP status is abnormal. | Try again later or contact technical support. | |
| 500 | VPC.0513 | Network resources not found. | Network resources cannot be found. | Contact technical support. | |
| 500 | VPC.0516 | EIP is being used by ELB. | Failed to release the EIP because it is being used by a load balancer. | Unbind the EIP from the load balancer. | |
| 409 | VPC.0517 | EIP is bound to a port. Unbind it first. | Failed to release the EIP because it is bound to an ECS. | Unbind the EIP from the ECS. | |
| 500 | VPC.0518 | EIP has firewall rules. | Failed to release the EIP because it is being used by a network ACL. | Contact technical support. | |
| 409 | VPC.0525 | A yearly/monthly EIP cannot be released. | An EIP whose billing mode is yearly/monthly cannot be released directly. | Perform rollback operations. | |
| Updating an EIP | 400 | VPC.0501 | Port id is invalid. | Invalid EIP parameters. | Check whether the port ID is valid. |
| 404 | VPC.0504 | Floating IP could not be found. | The EIP could not be found. | Check whether the specified EIP ID is valid. | |
| 500 | VPC.0509 | The port has already been bound with an EIP. | The port has already been associated with an EIP. | Disassociate the port from the EIP. | |
| 409 | VPC.0510 | EIP has already been bound to a port. | The EIP has already been bound to another ECS. | Unbind the EIP from the ECS. | |
| 409 | VPC.0511 | The port has already been bound with an EIP. | Failed to bind the EIP to the ECS because another EIP has already been bound to the ECS. | Unbind the EIP from the ECS. | |
| 409 | VPC.0512 | Resource status is busy, try it again later. | The EIP status is abnormal. | Try again later or contact technical support. | |
| 404/500 | VPC.0514 | Neutron error. | An exception occurs in the IaaS OpenStack system. | Check whether the Neutron service is normal or contact technical support. | |
| Querying a bandwidth | 400 | VPC.0301 | getBandwidth error bandwidthId is invalid. | The bandwidth parameters are incorrect. | Check whether the bandwidth ID is valid. |
| 404 | VPC.0306 | EIP bandwidth with the ID not found. | The bandwidth object does not exist. | The bandwidth object to be queried does not exist. | |
| 500 | VPC.0302 | Neutron error. | An exception occurs in the IaaS OpenStack system. | Check whether the Neutron service is normal or contact technical support. | |
| Querying bandwidths | 400 | VPC.0301 | Get bandwidths error limit is invalid. | The bandwidth parameters are incorrect. | Check whether the parameter values are valid based on the returned error message and API reference document. |
| 404 | VPC.0306 | EIP bandwidth with the ID not found. | The bandwidth object does not exist. | The bandwidth object to be queried does not exist. | |
| 500 | VPC.0302 | Neutron error. | An exception occurs in the IaaS OpenStack system. | Check whether the Neutron service is normal or contact technical support. | |
| Updating a bandwidth | 401 | VPC.0301 | updateBandwidth input param is invalid. | The bandwidth parameters are incorrect. | Check whether the parameter values are valid based on the returned error message and API reference document. |
| 500 | VPC.0302 | Neutron error. | Failed to obtain underlying resources. | Check whether the Neutron service is normal or contact technical support. | |
| 500 | VPC.0305 | Bandwidth update error. | An internal error occurs during the bandwidth update. | Contact technical support. | |
| Assigning a shared bandwidth | 400 | VPC.0310 | Insufficient shared bandwidth quota. | Insufficient shared bandwidth quota. | Delete the shared bandwidth that is no longer required or contact technical support. |
| Adding an EIP to or removing an EIP from a shared bandwidth | 400 | VPC.0301 | Invalid publicip_id | Invalid EIP. | Check whether the value of publicip_id in publicip_info is valid. |
| 400 | VPC.0323 | EIPs cannot be added to or removed from the shared bandwidth. | Failed to add an EIP to or remove an EIP from a shared bandwidth. | Check whether the shared bandwidth or EIP is normal. | |
| Querying the Quota | 400 | VPC.1207 | Invalid resource type. | The specified resource type does not exist. | Use an existing resource type. |
What is your overall rating for this page?
Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
For any further questions, feel free to contact us through the chatbot.
Chatbot
