Making an Outbound Call
- Identifier
AgentEvent_linkagePhoneCallOut
- Function
An agent is making an outbound call with a phone.
- Additional information
addrCalled: called number.
addrCaller: phone number of an agent.
address: address ID.
addressType: address type. Currently, the value is 6, indicating the phone number.
callId: unique call ID. (This parameter is not used because it is not the call ID returned after the actual call is connected.)
- Example
{"message":"","retcode":"0","event":{"eventType":"AgentEvent_linkagePhoneCallOut","workNo":"120","content":{"addrCalled":{"address":"70002","addressType":6},"addrCaller":{"address":"70001","addressType":6},"skillId":0,"callId":"1475051437-34"}}}
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