Help Center/ Meeting/ Huawei Cloud Meeting and Third-Party Terminal Interconnection Guide/ Terminal Connection Examples and FAQs/ FAQs/ Presentation Sending or Receiving Failure

Updated on 2024-02-22 GMT+08:00

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Presentation Sending or Receiving Failure

Possible causes and solutions:

If the version of the third-party terminal is too early, upgrade the terminal to the version that passes the interconnection test.
If the presentation is unavailable due to network restrictions, obtain the IP addresses and port numbers involved in meeting presentation streams and check whether they are restricted by the firewall.

If you have any other questions during the registration, dial the service hotline of Huawei Cloud for technical support.

Parent topic: FAQs

Previous topic: Black Screen

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