Help Center>
Video On Demand>
FAQs>
Playback>
Why An Error Code 403 Is Returned When I Access the Playback URL?
Updated on 2022-10-24 GMT+08:00
Why An Error Code 403 Is Returned When I Access the Playback URL?
Hotlink protection may be enabled. You are advised to check whether referer validation or URL validation is enabled.
- If referer validation is enabled, check whether the client is added to the blacklist or not added to the whitelist.
- If URL validation is enabled, check whether the playback URL is the authentication URL rather than the original playback URL and whether the authentication URL has expired.
Parent topic: Playback
Playback FAQs
- What Are the Differences Between DASH, HLS, and MP4 Files?
- How Do I Obtain the Streaming URL of a Media File?
- How Do I Play Media Files on a Mobile Device?
- Which Types of Files Can Be Previewed on the VOD Console?
- What If I Failed to Play HLS Videos?
- How Do I Stop HLS Videos from Freezing?
- What If the Uploaded Video File Can't Be Played?
- Can I Create a QR Code for My Video Playback URL?
- Do I Need to Transcode an Uploaded Video Before Playing It?
- Why Does a Video Fail to Be Played Using My Own Domain Name?
- Can I Play a Video If I Don't Buy a Transcoding Package?
- Why Does the Encrypted HLS Video Playback Failed?
- Is There Any Limit on the Number of Online Viewers?
- Why An Error Code 403 Is Returned When I Access the Playback URL?
- Can I Use My Own Player to Play Media Files Uploaded to VOD?
- Can I Replace the Domain Name in the Generated Playback URL with My Own Domain Name?
- How Do I Fix a Blurry Video?
- Why Can't I Obtain the Streaming URL of a Transcoded Video?
- Why Does Frame Freezing Occur During the Playback of a Transcoded Video?
- Why Cannot a Transcoded M3U8 Video Be Played After URL Validation Is Configured?
- Why Can't an Encrypted HLS Video Be Played After Being Transcoded for the Second Time?
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbotmore
