Updated on 2025-06-07 GMT+08:00

UGO.10001007 Invalid upload request

Description

The file failed to be uploaded.

Possible Causes

The possible causes are as follows:

  1. No file to be uploaded is selected.
  2. The uploaded file does not meet requirements.
  3. A UGO server has insufficient resources.

Handling Suggestion

  1. Check whether the uploaded file meets requirements. If no, modify the file and upload it again.
  2. If the error cannot be fixed, trigger this error again on UGO.
  3. Take a screenshot of the error.
  4. In the upper right corner of the console, choose Service Tickets > Create Service Ticket and contact the customer service.