Updated on 2022-03-11 GMT+08:00

Upgrading a Support Plan

Scenario

The response time and service content of the current support plan cannot meet service requirements, and faster response or dedicated service content is required.

Procedure

  1. Log in to the HUAWEI CLOUD management console and go to the Plan Details page.
  2. Click More > Change.

    Figure 1 Changing a support plan

  3. On the Change Support Plan page, select the desired support plan. View the supplementary fee and click Change Now.

    Figure 2 Change Now

  4. On the displayed page, select I have read and agree to the Support Plan Service Statement, and click Next.

    Figure 3 Next

  5. On the payment confirmation page, select a payment method and click Pay.

    Figure 4 Pay

  6. In the Identity Verification dialog box, select Mobile number or Email for authentication. Enter the verification code and click OK.