Updated on 2024-04-09 GMT+08:00

Closing an Account

If you no longer need a member account, you can close it from the management account of your organization following the instructions in this section. If you want to close the management account, you have to delete your organization. For details, see Deleting an Organization.

  • Once your request to close an account is submitted, data in the account will start to be deleted and cannot be restored. This operation cannot be undone.
  • After the data in an account is deleted, the account status changes to Closed. The account will be retained in the account list for 90 days before being permanently deregistered.

Notes and Constraints

  • You can close accounts you created but not those you invited to your organization.
  • You can only close 10% of member accounts within 30 days. You are allowed to close a maximum of 200 member accounts, with up to three each time.
  • The mobile number or email address associated with the closing account cannot be used to create another account.

Procedure

  1. Log in to Huawei Cloud as the organization administrator or using the management account, navigate to the Organizations console, and access the Organization page.
  2. Select the account you want to close, and choose Manage > Close Account.

    Figure 1 Closing an account

  3. In the displayed dialog box, read and confirm the risks of closing the account, and enter the account name.
  4. Click OK.