- What's New
- Service Overview
- Getting Started
- User Guide
-
FAQs
- FAQs
-
Billing
- When Does an IoT SIM Card Start to Get Billed?
- How Long Is the Inactive Period of an IoT SIM Card? What Are the Card Usage Time and Validity Period?
- How Long Is the Test Period of an IoT SIM Card Provided by Carriers Outside the Chinese mainland? What Are the Card Usage Time and Validity Period?
- When Does the Validity Period of an IoT SIM Card Start to Be Counted? Is It from the Time When the Card Is Activated or from the Time When the Order Is Placed?
-
Restrictions
- What SIM Card Types Does GSL Provide?
- What Are the High-Risk Areas for GSL?
- What Networks Do Carriers Support?
- Can I Configure Fixed Addresses for an IoT SIM Card After the Purchase Process?
- Can I Configure Dedicated Data for Specified IoT SIM Cards of an Order Separately?
- Can I Change the Data Type from the Current Dedicated Data to General Data?
- Can I Use an IoT SIM Card on a Phone?
- Can I Specify the Number Segment for an IoT Card?
- Why Should I Use GSL Instead of Purchasing SIM Cards Directly from Carriers?
- Can I Return SIM Cards Purchased on GSL?
- Does GSL Have Requirements on Modules?
- Can I Manually Disconnect an IoT SIM Card or Set an Auto Disconnection Threshold for It?
- Dedicated Data
-
Purchase
- Can I Purchase a Small Number of IoT SIM Cards at a Time?
- How Can I Request an Invoice?
- Why Are the Prices of Orders with the Same Plan and Quantity Different?
- Can I Change the Carrier and Plan for a Purchased IoT SIM Card?
- Can I Purchase an NB-IoT Card?
- Can I Use an IAM Account to Purchase IoT Data?
- How Do I Purchase an Add-on for My IoT SIM Card?
- Can I Purchase an Add-on for My SIM Card After the Data Was Used Up?
- Can I Return My SIM Card Because the Data Plan Is Not Enough? Or How Can I Solve This Problem?
- Logistics
- Activation
- Data Querying
-
IoT SIM Card Management
- How Do I Query Basic Information About an IoT SIM Card, Such as the Card Number and MSISDN?
- How Do I Bind a SIM Card to a Device?
- Can I Bind a Bound SIM Card to Another Device? How Can I Rebind It?
- Do IoT SIM Cards Support General Data?
- What Are the APNs of Different Carriers?
- How Do I Apply for Replacement of My Lost IoT SIM Card?
- How Do I Export IoT SIM Card Information?
- What Are the Differences Between NB-IoT SIM Cards and Common IoT SIM Cards?
- How Long Does It Take to Process Requests for Batch Operations?
- Why Is My IoT SIM Card at Work Still in Testable or Activatable Status on the Console?
- For a SIM Card That Requires Real-Name Authentication But Has not Complete It, What the Card Status Will Be If I Insert It into a Device and Power It On? Will the Usage Time Be Counted?
- For a SIM Card Suspended Due to Violation, Can I Resume It After Completing the Real-Name Authentication and Power It On?
- Why Is My IoT SIM Card Data Still Unavailable on the Console After I Received the Physical Cards?
- How Do I Reset the Network of an IoT SIM Card?
- Why Is the Network Signal of an IoT SIM Card Weak?
-
Unavailable Status/Suspension/Resumption
- Why Is an IoT SIM Card Inserted into a Device Unavailable? Why Is an In-use IoT SIM Card Suddenly Unavailable or Disconnected Frequently?
- How Can I View the Cause of IoT SIM Card Suspension?
- How Can I Resume an IoT SIM Card Suspended Because I Use It in a Phone?
- What Can I Do If My IoT SIM Card Cannot Be Used After I Inserted It into Another Device?
- How Do I Resume a Suspended IoT SIM Card or Forward Data Pool?
- How Can I Resume a Suspended SIM Card?
- How Can I Manually Suspend Lost IoT SIM Cards?
- Why Is My SIM Card Still Suspended at the Beginning of a Month?
- Why Can't I Resume an IoT SIM Card?
- Account
- Renewal
-
Data Pool
- How Do I Check Whether an Order Is Added to a Data Pool? What Is the Data Limit of a Pooled SIM Card?
- How Can I View the Total Data, Used Data, and Remaining Data of a Data Pool?
- Can I Add an IoT SIM Card to Data Pool After Card Purchase Process?
- Can I Cancel a Forward Data Pool After the Purchase Process?
- Once a Forward Data Pool Is at Its Monthly Data Usage Limit, Will All Its SIM Cards Be Suspended? How Can I Recharge Data?
- Can I Remove Some of the IoT SIM Cards out of a Forward Data Pool?
- Can I Remove a Pooled SIM Card out of the Data Pool so It Does Not Share Data with Other Cards Any More?
- Can I Add SIM Cards of the Same Order to Different Data Pools Separately?
- Can I Only Activate All SIM Cards in a Forward Data Pool at Once?
- How Can I Activate an IoT SIM Card in a Data Pool?
- Why Can't I Add an IoT SIM Card to a Data Pool?
- Why Is My IoT SIM Card Still Suspended After I Added It to a Forward Data Pool?
- General Reference
Copied.
Procedure
Registration and Real-Name Authentication
Register a Huawei Cloud account and complete enterprise real-name authentication.
Purchasing Physical SIM Cards
- Contact the account manager or consult online to obtain the commercial discount, and then purchase the product with the provided purchase link.
- Specify the plan specifications.
Set the application scenario, SIM type, monthly data plan per card, whether to use a forward data pool, quantity unit, required duration, and quantity.
- Plan types:
Currently, GSL provides Chinese mainland data plans and global data plans. Click tabs to switch between them.
- SIM card type: Multiple physical SIM card types are supported, such as the commercial plug-in 3-in-1 SIM and industrial plug-in 2-in-1 SIM.
- Carrier: Different carriers support different network standards. Select a carrier based on the network supported by your device.
- China Mobile IoT SIM cards only support 4G networks.
- China Telecom IoT SIM cards only support 4G networks.
- China Unicom IoT SIM cards support both 3G and 4G networks.
- IoT SIM cards of carriers outside the Chinese mainland only support 4G networks.
- Data type: Two options are available only for Chinese mainland plans.
- Common data: All domain names and IP addresses can be accessed. The monthly data usage cannot exceed 100 MB, or the card will be suspended. The quota is restored in the next month.
- Dedicated data: You need to configure a fixed domain name or IP address. After the configuration, IoT SIM cards can be used to access only the pre-set fixed addresses.
- Forward data pool: If you select Existing forward data pool or New forward data pool when purchasing SIM cards, the SIM cards in the order share data.
- All SIM cards in the same data pool share data. For example, ten 1 GB SIM cards form a 10 GB data pool.
- Once the pool is at its monthly data usage limit, all its SIM cards will be suspended until next month.
- Test cards cannot form data pools.
- For China Telecom SIM cards, you can only specify the data pool when placing an order. After the order is placed, the data pool cannot be changed.
- It is recommended that you create a data pool during card purchase process. Carriers may not support pooling after purchase.
Note: You cannot form a data pool with unpooled cards after the order is placed.
- Quantity: The number of cards to purchase is equal to quantity multiplied by quantity unit. Example: If Quantity Unit is set to 1000, Quantity is set to 5, 5,000 SIM plans will be purchased.
- Fixed address information: A fixed domain name or IP address is required for dedicated data. For details, see Dedicated Data.
- Plan types:
- Read the precautions.
- Confirm the order information.
Click Buy Now.
- Pay for the order.
Select I have read and agree to the Global SIM Link Disclaimer, click Pay Now, and wait for the delivery.
NOTE:
After the payment is successful, cards will be shipped within about 10 working days (six weeks for China Mobile SIM cards with plans of over 100 MB).
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
For any further questions, feel free to contact us through the chatbot.
Chatbot