Help Center/ Cloud Search Service_KooSearch/ User Guide/ Managing KooSearch Document Q&A Service/ Viewing Details About KooSearch Document Q&A Service
Updated on 2025-08-14 GMT+08:00

Viewing Details About KooSearch Document Q&A Service

On the service's basic information page, you can obtain the internal IP addresses for accessing the document parsing and knowledge management services, as well as the billing mode. Additionally, you can manage services, APIs, and logs.

  • Managing services: You can manage clusters used for the KooSearch Document Q&A service on the CSS console.
  • Managing APIs: After a KooSearch service is enabled, a KooSearch API is automatically created. By publishing this API in different environments, you allow users to access this KooSearch service by calling this API from these environments.
  • Managing logs: You can query KooSearch service logs to locate and diagnose issues.

Viewing Information About a KooSearch Service

  1. Go to the details page of a KooSearch service.
    1. Log in to the CSS management console.
    2. In the navigation pane on the left, choose KooSearch > KooSearch Document Q&A.
    3. Click the name of the target service to go to the service details page.
  2. Check the basic information and configuration of a KooSearch service.
    Table 1 Basic information

    Parameter

    Description

    Name

    Service name.

    ID

    Unique ID of a service, which is automatically generated by the system.

    Cluster Status

    Current service status.

    Internal document parsing address

    Internal IP address for accessing the document parsing service.

    Specifications

    Service specifications.

    Billing Mode

    The service's billing mode.

    Task Status

    Current task status of the service. If there is no ongoing task, -- is displayed.

    Region

    Region where the service locates.

    Created

    When the service was created.

    Internal knowledge management address

    Internal IP address for accessing the knowledge management service

    Table 2 Configuration

    Parameter

    Description

    VPC

    The VPC where the service is located.

    Enterprise Project

    Enterprise project to which the service belongs.

    You can click the project name to see more information about the enterprise project on the Project Management console.

    Subnet

    The subnet to which the service belongs.

    Cluster Routing

    KooSearch cluster route information. You can view, add, or modify routes for a cluster. For details, see Configuring Cluster Routes for KooSearch Document Q&A Service.

    Security Group

    Security group configured for the service.

    To modify the service's security group, click Change Security Group on the right.

Managing Dependent Services

KooSearch exists as a parent service for services that it depends on. For example, if KooSearch depends on an Elasticsearch vector database, the Elasticsearch cluster is a dependent service of KooSearch.

If any of the following operations is performed on the KooSearch service, it will also be performed on its dependent services in a synchronized manner: deletion, unsubscription, renewal, and change of billing mode.

You can manage dependent services for KooSearch on the CSS console.

  1. Go to the details page of a KooSearch service.
    1. Log in to the CSS management console.
    2. In the navigation pane on the left, choose KooSearch > KooSearch Document Q&A.
    3. Click the name of the target service to go to the service details page.
  2. On the Dependent Services tab, check the KooSearch service's dependent services.
  3. Click Go to Detail in the Operation column to go to the Cluster Information page, where you can manage the cluster. For details, see Cloud Search Service User Guide.
    • For a dependent service of KooSearch, the following operations are disallowed: deletion, unsubscription, renewal, and change of billing mode.
    • After the vector database used by KooSearch is scaled out or in, on the Model Management page of KooSearch, the connectivity of some model services may become abnormal. In this case, perform the following steps to restore connectivity:
      1. Click Edit on the right of the abnormal model service.
      2. Click OK without modifying anything.

      The connection is automatically re-established, and the status changes back to Normal.